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Key Account Customer Service Rep Jobs in Ohio

Key Account Rep Jobs
By Ronnoco Coffee At Columbus, OH, United States
Ability to use database management systems or CRM to provide, organize, and track customer information
Some professional sales experience a plus, including cold calling experience
Excellent oral and written communication skills and interpersonal skills and the ability to effectively communicate cross-functionally with all teams
Strong organizational, prioritizing, and multi-tasking skills with the ability to effectively work in a fast-paced environment
Foster existing customer relationships through cold calls, emails, and door-to-door visits
Track order history of accounts and contact those without orders within the past 90 days.
Customer Development Account Rep
By PepsiCo At Twinsburg, OH, United States
Ensure accurate handling of the administration of field communication, pricing accuracy and short pay management
Ensure customers are complying with PBNA contract requirements, ensure communication and alignment of initiatives
Degree: Bachelor’s degree and/or equivalent work experience
Manages daily execution by knowing the business and focusing on the customer
Strong communication skills and collaboration skills with National Customer teams, regions, and HQ teams
Solid capability to manage and prioritize schedule
Customer Service Account Associate - $20.00/Hour
By T-Mobile At , Birmingham, 35022, Al $20 an hour
Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns
Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.
Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile policy.
Approaches each call with a cando mindset and treats each customer with respect, courtesy, and a genuine desire to help.
At least 18 years of age
Legally authorized to work in the United States

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Key Account Customer Service Rep to join our team and provide exceptional customer service to our key accounts. You will be responsible for managing customer relationships, resolving customer inquiries, and ensuring customer satisfaction. If you are a motivated individual with excellent communication and problem-solving skills, this could be the perfect job for you!

Overview A Key Account Customer Service Representative is responsible for providing customer service and support to key accounts. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction. They must be able to handle customer inquiries, resolve customer issues, and provide customer support. Detailed Job Description The Key Account Customer Service Representative is responsible for providing customer service and support to key accounts. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction. They must be able to handle customer inquiries, resolve customer issues, and provide customer support. They must also be able to build and maintain relationships with key accounts. They must be able to identify customer needs and provide solutions. They must also be able to provide feedback to management on customer service issues. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to build and maintain relationships
• Ability to identify customer needs and provide solutions
• Ability to provide feedback to management
• Ability to multitask
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Business Administration or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
Job Experience
• At least two years of customer service experience
• Experience in a customer service role
• Experience in a key account customer service role
Job Responsibilities
• Handle customer inquiries and provide customer support
• Resolve customer issues in a timely manner
• Build and maintain relationships with key accounts
• Identify customer needs and provide solutions
• Provide feedback to management on customer service issues
• Maintain customer records and update customer information
• Monitor customer service trends and recommend improvements