Zendesk Integration Administrator Jobs

Role: Zendesk Integration Administrator

Duration: 6+ Month

Interview: Phone/Skype

Location: 100% remote

Required Skills:

9-15 plus years of Experience in Application Development Project with experience in ETL

5+ years of Zendesk experience across all channels (Messaging and Social, Talk and Email, Bots and automation)

Strong understanding of the Zendesk platform, with the ability to build custom apps and custom objects, custom fields, workflows, custom views, and other content of intermediate complexit

Working knowledge of Developer tools including Creation, CRM apps and APIs is a plus.

Study the CRM system to support various business and technology needs

Use technical knowledge to identify areas to improve

Provide flexible solutions to complex business problems using our technology practices.

Maintenance of current custom integrations

Changing current custom integrations to Zendesk approved integrations

Building new integrations between Zendesk and Qualtrics, Sprinklr and Zendesk.

Monitor, test and implement Triggers, Automation and Workflows

Integrate 3rd party applications or the integration of additional systems

Support, Implement and/or optimize the following channels: Messaging and Social, Talk and Email, Bots, and automation

Job Type: Contract

Pay: $45.00 - $52.00 per hour

Experience level:

• 11+ years
• 9 years
• 10 years

Schedule:

• Day shift
• 8 hour shift
• Monday to Friday

Experience:

• Qualtrics: 1 year (Preferred)
• Triggers, Automation, CRM: 1 year (Preferred)
• Zendesk: 5 years (Preferred)
• Sprinklr: 1 year (Preferred)
• BOTS, API: 1 year (Preferred)
• Workflows, integration, Migration, Administration: 10 years (Preferred)
• ETL: 1 year (Preferred)

Work Location: Remote