Manager Postal Integration Jobs

Job Brief

The Manager Postal Integration will be responsible for overseeing and managing operational relationships with the Postal Service to include Units, Plants, Districts and Areas, with a primary focus on optimizing service and resolving any issues.

SUMMARY:
The Manager Postal Integration will be responsible for overseeing and managing operational relationships with the Postal Service to include Units, Plants, Districts and Areas, with a primary focus on optimizing service and resolving any issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as a contact for USPS reported issues
• Facilitate integration for UAA returns and active returns.
• Define PI team communication processes.
• Support issues with dropship acceptance.
• Manage Entry location Exceptions.
• Drive USPS sack/container scan compliance within the USPS.
• Define USPS Service Reporting needs.
• Manage Postal Integration Team’s KPIs.
• Identify and report DHLeC quality deficiencies.
• Drive service improvements within the USPS.
• Support USPS supply procurement process.
• Create solid relationships with USPS personnel.
• Represent DHL at Key industry meetings and conferences.
• Identify and report Carrier issues.
• Other projects as assigned.
• Represent team on various projects.

EDUCATION AND/OR EXPERIENCE:

• 7 years of work experience within the USPS or mailing industry.
• Bachelor degree in Industrial, System Engineering or Operations, Logistics Management preferred.
• First Choice or Six Sigma Lean processes experience preferred.

REQUIREMENTS/SKILLS:

• Strong leadership, problem solving, and communications skills
• Willingness to travel as needed up to 30%.
• Good written and verbal communication skills.
• Proficiency in MS Excel, MS PowerPoint; working knowledge in Visio and Teams.
• Knowledge of USPS products, services and network

REQUIRED COMPETENCIES:

• Judgment – Exhibits sound and accurate judgment. Supports and explains reasoning for decisions.
• Interpersonal Skills – Easily develops positive relationships, both within the USPS and within our organization. Creates buy-in and leads effectively in positions without explicit authority.
• Analytical – Synthesizes complex or diverse information. Collects and researches data. Designs work flows and procedures.
• Problem Solving – Identifies and resolves business problems in a timely manner.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
• Presentation/Communication Skill – Speaks and writes clearly and persuasively.
• Project Management – Develops project plans; Coordinates projects; Manages project team activities.

PHYSICAL DEMANDS:

• Frequent standing and walking.
• Ability to randomly lift and move up to 50 lbs. items. – Do they need this demand? If working from home, they may not need to unless traveling to a DC
• Ability to travel to remote sites as required (< 30%).
• Ability to work different shifts, including nights.

Equal Opportunity Employer – Veterans/Disability