Visual Associate Jobs

Our Story
Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand’s core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us @madewell.
Job Summary
As a Visual Associate, you’ll use your attention to detail and keen eye to keep our store environment beautiful and inviting. You’ll be responsible for executing windows that draw our customers in and product merchandising that encourages those customers to stay and explore. You’ll share your passion for presentation by helping team members learn our standards, both in front of house and back of house. You’ll contribute to an inclusive work environment focused on collaboration and passion for both the product and providing our customers with an amazing experience.
Job Responsibilities

• Learn our systems and gadgets and use them effectively.
• Ensure tasks do not impact service.
• Assist with the execution of organized and on time floor sets.
• Facilitate standards training as needed.
• Act in a manner that aligns with our values.
• Respond to customers in the moment and partner them with sales associates as needed.
• Ensure marketing and promotional messaging are up to date and signage library and props are organized.
• Work with the team to understand product placement and execute daily maintenance.
• Share feedback, insights and ideas with the management team.
• Keep backstock organized and ensure product flows to the floor regularly.
• Create captivating windows and balance directives and ownership in all presentations.
• Comply with merchandise receiving and handling guidelines.

(About you) You’ll be great in the role if you …

• Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
• Bring your best to everything you do and achieve your goals.
• Leverage technology, while also knowing that devices don’t dominate the dialogue.
• Are at least 18 years old.
• Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
• Make the best first impression—smile, welcome and connect with customers authentically.
• Are flexible, and ready to have fun along the way.
• Are available when we are busy, including: nights, weekends and holidays.
• Build productive relationships with everyone on the team and always respect each other.
• Can regularly move around all store areas and be accessible to customers.
• Love the brand and have a great fashion aesthetic.

Before we wrap, a word about a few of our way cool perks…

• 24/7 free confidential help with a variety of personal and work concerns
• 401(k) plan with company matching contributions*
• Giving back –volunteer program, disaster relief funds, charitable matching donations*
• Personal and professional development
• Competitive base pay and bonus programs
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
• Flexible days and hours
• Amazing merchandise discounts
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
• Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $16.25 - $24.25
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.