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Ux Design Intern Jobs
Company | Rack Room Shoes |
Address | , Charlotte, 28262, Nc |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-06-08 |
Posted at | 1 year ago |
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
12-week internship from May 22, 2023 - August 11, 2023
Summary:
We are seeking an energetic, responsible intern to join our growing organization. In this position, you will be expected to learn the ins-and-outs of our daily routines and procedures while utilizing gained educational knowledge and experience.
The User Experience (UX) Design Intern will collaborate with the user experience, engineering, and business teams to explore and assist with creating top-notch customer-first digital product experiences for our websites, mobile apps, emails, internal apps, in-store displays, and future digital mediums.
Essential Functions:
- Perform competitive analysis of digital product experiences to ensure they are market-fit and improve against competing experiences.
- Ensure that our digital products offer an inclusive experience that conforms to accessibility standards and guidelines.
- Develop well-defined user journey maps that define the experience for all potential paths and conditions that customers may encounter.
- Collaborate with user experience, engineering, and business teams to maintain a high level of quality and consistency within our design system.
- Create sketches, diagrams, and wireframes, along with low-fidelity and high-fidelity prototypes to propose and communicate ideas to team members.
- Analyze platform specific KPIs and usability metrics across digital products to select user paths for improvement.
- Maintain data-driven user personas to better understand who our customers are and how to meet their goals.
- Utilize design thinking to define and refine all aspects of end-user interactions between customers and our digital products.
- Work collaboratively with the user experience, engineering, and business teams to ensure design concepts support a delightful customer experience, meet business goals, and are technically feasible to implement.
- Keep track of the latest trends, tools, and patterns in UX design, within and outside of the retail industry.
- Conduct user research along with usability tests to understand how customers interact with our digital products and improve the user experience.
- Use ideation to identify potential customer goals and design solutions.
- Review UI component design and experience implementation, throughout the design process, and before digital product deployments, to ensure that usability standards have been met.
Knowledge, Skills, and Abilities:
- Knowledge of copywriting and editing
- Outstanding verbal and written communication skills and attention to detail
- Good research and analytical skills
Minimum Requirements:
· Must be detail oriented
· Must be able to communicate effectively and professionally
· Must have the ability to collaborate with a team and contribute to insights
Physical Demands:
- Must be able to look at computer monitors for 8 hours a day
- Must have the ability to use hands and fingers. Using them to type, manage copiers and/or printers.
- Must be able to exert up to at least 10 lbs. of force occasionally.
Work Environment:
This job is done in a traditional office environment. There will be extended periods of sitting.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.
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