User Experience Content Writer - Remote (Req. #519)

Founded in 1994, Mindex is a software development company with a rich history of demonstrated software and product development success. Our three divisions – Cloud, SchoolTool, and Software Development – are all rapidly growing, and our employee base is close to 400. We are ranked the #1 Software Developer in the 2023 RBJ’s Book of Lists, the Best Software Developer in the RBJ’s 2022 Reader Rankings, and a 2022 Certified Great Place to Work.

Mindex’s Software Development division is the go-to software developer for enterprise organizations looking to engage teams of skilled technical resources to help them plan, management, requirements planning, design, architecture, development, testing, and support navigate, and execute through the full software product lifecycle, including project.

We see a UX (User Experience) content writer responsible for creating engaging and effective content that enhances the overall user experience of a product or website. The primary focus is on crafting clear, concise, and user-friendly content that guides users through the interface and helps them achieve their goals.

Overall, a UX content writer plays a crucial role in shaping the user experience by effectively communicating information, reducing user friction, and ensuring clarity and usability throughout the product or website.

Duties and Responsibilities

• Apply UX writing best practices, such as using plain language, providing context, and maintaining consistency across the interface.
• Conduct research and gathering insights to inform content decisions and ensure alignment with user expectations.
• Collaborate with the design team to ensure visual and textual coherence in the overall user experience.
• Create user-centric content, including product descriptions, instructions, tooltips, error messages, and microcopy.
• Conduct content audits and reviews to identify areas for improvement and refine existing content.
• Participate in user testing sessions to observe user behavior and gather feedback on content effectiveness.
• Collaborate with UX designers, product managers, and developers to understand user needs and project goals.
• Stay current with industry trends and emerging UX content practices.

Requirements

• Extremely organized
• Strong team player
• Detail focused
• Clear and confident visual storyteller
• Bachelor's degree
• Proficient in UX design process and familiarity with UX research

Benefits

• 401k retirement savings plan and company match with pre-tax and ROTH options
• Life insurance and AD&D insurance
• Dental insurance
• Vision insurance
• Health insurance
• Employee assistance program
• Employer paid disability insurance
• Adoption assistance
• Paid time off
• Paid holidays
• Health savings account with employer contributions
• Accident, critical illness, hospital indemnity, and legal assistance
• Domestic partner coverage
• Flexible spending accounts

Mindex Perks

• Holiday and celebration parties
• Tickets to local sporting events
• Teambuilding events

Professional Development

• License to Udemy online training courses
• Growth opportunities
• Leadership training