User Experience Writer Jobs

UX Content Writer

12 months

Location - NYC

About the role:

The User Experiencer (UX) Writer will develop and review content for client project. As a UX Writer, you will collaborate with product design teams to craft intuitive, actionable, and easy-to-understand user experiences. This is an opportunity to bring your love of words and language, along with your passion for style, grammar, tone, and voice to a new role. This role reports into the Head of UX content strategy.

Responsibilities:

• Working with content strategy, product designers and researchers, you will write and edit content for end-to-end journeys including screen flows, emails, error messages and promotional content.

• Ensure content complies with our client content guidelines and maintains platform-wide consistency.

• Help review content against the copydeck during QA testing.

• Write FAQ and self-service content.

Qualifications:

• Exceptional writing, communication, and presentation skills.

• Superior editing and proofreading skills, as well as demonstrable professional experience writing UX and marketing content for various platforms.

• The ability to help simplify user journeys by writing simple, clear and concise instructions to guide users through transaction flows.

• Experience developing content for emails, error messages and FAQs.

• A portfolio of relevant work including case studies and UX writing required for consideration.

• 4-6 years of UX writing experience required including 2-3 years of writing for Fintech or financial services.

Education:

• Bachelor’s degree/University degree

• UX certification preferred, but not required