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Training Manager, Southeast Jobs
Company | Christian Dior Couture |
Address | , Miami, Fl |
Employment type | |
Salary | |
Expires | 2023-06-24 |
Posted at | 1 year ago |
Position
JOB PURPOSE: The Training Manager oversees training and coaching the Southeast Retail Teams on a Dior selling ceremony & product to support the achievement of commercial goals
Profile
TASKS AND RESPONSIBILITIES
- Oversee orientation for new employees and store openings
- Develop & facilitate Training Programs in the Southeast Retail Network including brand culture, product knowledge, and selling ceremony
- Communicate with Retail Leadership to evaluate training level of all employees trained
- Partner with Merchandising, Visual, CRM, Events and PR teams to develop product training seasonally
- Assist with floor support and spot coaching as needed when traveling throughout the retail network
- Strategize with Director and Vice President of Training to revise or create new training programs based on business needs
- Track effectiveness of training programs, and provide regular follow-up to sustain learnings shared
- Provide post-training recaps to Director of Training, VP of Training and Regionals
- Evaluate training and development needs of Southeast Retail Network
- Manage productivity reporting process and partner with Regional Directors and VPs to coach and manage underperforming associates
SKILLS AND COMPETENCIES
- Ability to develop methods to track and evaluate training effectiveness
- Ability to understand and communicate material and provide instruction to others
- Ability to evaluate existing training programs and adapt content as needed
- Ability to adjust priorities and manage time wisely in a fast-paced environment
- Strong communication, listening, and comprehension skills
- Ability to assess the training needs of One Dior/Women’s Boutique and corporate teams
- Ability to operate all equipment necessary to perform the job
- Ability to communicate effectively with employees at all levels of the organization
REQUIREMENTS
- Ability to travel +50% to support needs of the North America business and training priorities
- Passionate about fashion and the luxury business, avid follower of industry news
- Strong presentation, organization & interpersonal skills
- At least 3-5 Years of Training experience, preferably in a retail environment
- Ability to develop interactive, creative, and comprehensive training programs in a variety of areas
- Strong computer skills with an emphasis on PowerPoint and Excel
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