Training Manager - Hospitality

Training Manager

Pathfinder Hospitality is an exceptional hotel management company that thrives on delivering Platinum Service to our guests, associates, community, and partners. Our goal is for you to enjoy working with us as much as our guests enjoy staying with us.

As our Training Manager, you will have the opportunity to create memorable and impactful moments for all our team members from the moment they join us. As a member of our People Team and working closely with our Talent Champion, you will lead our efforts to provide best-in-class onboarding and training.

Among many aspects of this crucial position, a successful Training Manager with Pathfinder Hospitality will focus on:

• Updating existing training content and creating new material as needed;
• Recruiting and preparing others internal candidates (training the trainers) to conduct trainings and ensure all trainings are completed to company standards;
• Assessing the training needs across the organization and then implementing a plan to meet those needs;
• Driving engagement throughout the organization in continuous training and development; and
• Leveraging technology and innovation to constantly improve training programs and processes.
• Planning the delivery of trainings and assuring attendance;
• Creating memorable onboarding experiences for all team members as they join the company or progress to new roles;
• Continuing the content creation and buildout of our company LMS;

Above all else, we know that a company without values isn't a company at all. Our dedication to our core values helps our business soar and is reflected in each and every one of our team members.

These Values Are

Integrity - We honor our promises and fulfill our commitments.

Transparency - We openly share successes and failures. We are accountable in all our business practices.

Innovation - We use creativity to turn the Ordinary into Extraordinary.

Collaboration - Everyone's thoughts and opinions are important.

Passion - We thrive because of our heartfelt commitment to unrivaled hospitality.

Empowerment - We learn both from our successes and from our failures and strive to evolve as we

grow.

Accountability - We honor our commitments and each other through reliability and responsibility.

Qualifications

Education/Experience: Bachelor's degree from four-year college or university; or

3-4 years related experience and/or training; or equivalent.