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Tier 2 Technical Support Jobs

Company

Revel IT
Address Plano, TX, United States
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting,Financial Services
Expires 2023-07-14
Posted at 11 months ago
Job Description

Tier 2 Technical User Support role

Remote (CST)

Contract to Hire


This is for the Business Information Delivery Team (BID)

Currently 3 folks on the team

There are approx. 1200 end users that access their Enterprise Data Warehouse.

This team answers questions, mostly via email, from end users regarding Data Warehouse.

Most are access issues, requesting access, trying to query or find queries.

Technical skills - Active Directory, ServiceNow, SQL (will not be doing SQL development) using SQL to find AD group members, DB schemas/groups, Data load statuses, table information, help to resolve query errors Big Pluses - Powershell, Azure Able to multi-task, good communication skills.


Pay:$42-48/hr depending on PTO

Includes benefits, 401k etc.