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Tier 2 Tech Support Professional Jobs

Tech Support Specialist (Remote) - 2 Openings
By DivIHN Integration Inc At United States
Title: Tech Support Specialist (Remote) - 2 Openings
The Essential Roles And Responsibilities Of The Role Are
Check out our careers page to see all of our job openings: http://divihn.com/careers/find-a-job/
to be available to work out of their office in N/A, Illinois; details can be found below.
Please apply or call one of us to learn more
For further inquiries regarding the following opportunity, please contact one of our Talent Specialists
Customer Support – Tier 2 Jobs
By TytoCare At New York City Metropolitan Area, United States
Customer Support experience - MUST
Excellent communication and customer service skills.
Product training to potential and current TytoCare customers via Phone, Chat and Email
Filling out Security Reviews for potential customers
Excellent understanding of network topology such as WIFI, LAN, WAN – MUST
Able to understand and implement new information and procedures.
It Professional 2 Jobs
By State of Nevada At , Reno, 89501 $66,043 - $98,783 a year
Education and Experience (Minimum Qualifications)
In order to be qualified, you must meet the following requirements:
An Open Competitive Recruitment for:
IT PROFESSIONAL 2 - Computer Operations-RENO/CARSON CITY
APPROXIMATE ANNUAL SALARY - $66,043.44 to $98,783.28 PAY GRADE: 38
Work Type: A Permanent, full time vacancy
Tier 2 Customer Support Representative
By ResMed At United States
Strong analytical capabilities, data analysis techniques and common database query skills
Stay abreast of current technology in products, design changes, and new products offered
Minimum of 3 years’ experience in technical application support, SaaS customer support, or application support environment; strong preference in healthcare software
Strong technical skills, including an ability to understand basic SQL syntax for investigating software issues and making changes to data
Strong commitment to quality and ability to work closely and communicate effectively with software engineers and product managers
Strong interpersonal, communication, and customer service skills with the ability to resolve challenging issues in a timely manner while mentoring peers
Client Support Specialist - Tier 2
By Popmenu At , Atlanta, Ga $24 an hour
Demonstrated organizational and time management skills with the ability to prioritize and manage many support channels at the same time
Excellent interpersonal/customer relations skills; clear and concise verbal and written communicator with the ability to effectively prevent or mediate conflict
Experience with Salesforce, Zendesk, Intercom, or other help desk software
Bachelor's Degree or equivalent experience
Benefits for the Whole Family:
Two years proven track record of communicating resources, steps, and identifying escalations or comparable demonstrated technical support proficiency
Direct Support Professional 2 (Dsp 2)
By Bridgewell At Wakefield, MA, United States
A minimum of 1 year of experience working with people with developmental or psychiatric disabilities preferred.
Provide support and assist individuals with skills training in all activities of daily living.
Create opportunities and provide support to individuals to make decisions in order to develop their skills and foster independence.
Maintain core training certifications including FA/CPR, PABC and MAP.
Maintain other additional required training and certifications as required by the program.
Must have a high school diploma or GED. Associates or DSP Certification preferred.
Tier 2 Support Team Lead
By Perimeter 81 At United States
Act as a technical focal point in the team through hands-on experience
Proven experience troubleshooting network deployments
3+ years of technical support engineering experience in a B2B environment
Excellent written and verbal communication skills in English - a must
Experience in SaaS and\or cloud companies
If you are a skilled communicator, customer-focused and tech-savvy, this job is for you.
It Application Support Specialist (Tier 2)
By Insight Global At Phoenix, AZ, United States
Contributes to the department’s knowledge management initiatives.
Keep support desk team, peers, and management apprised of any new support issues in a clear and timely manner.
Experience with Standard Query Language (SQL).
Business systems analytical experience, including the ability to flow chart processes
Knowledge and understanding of relational databases.
Ability to impart technical knowledge to non-technical end users.
It Professional 2 Jobs
By State of Nevada At Carson City, NV, United States
Do you have JAVA experience? If so, please describe a project you worked on and your contribution to the project.
Do you have experience working on large project teams (more than 20 developers)? Please explain.
What is your level of expertise with JAVA? (Beginner, intermediate, advanced, expert).
Tier 2 Technical Support Engineer
By Vim At New York City Metropolitan Area, United States
Basic experience and knowledge of software installations and troubleshooting
Interpersonal skills: you thrive in a fast-paced team environment with high performance standards
A Bachelor’s degree or equivalent experience.
3-5 years of experience working in a similar role in fast-paced, saas product companies.
Demonstrated successful ownership of mission-critical tasks requiring exceptional attention to detail and organizational skills.
Strong written and verbal communication skills for frequent internal and external interactions.
Customer Support Specialist - Tier 2
By Formstack At United States
Experience building out a knowledge base
2-3 years of Customer Support/Service in SaaSKnowledge in the following
Competitive health plans, Dental, Vision, Disability, and Life Insurance Benefits for US and Canadian full-time employees
Learn the ins and outs of our Formstack products and services
Be the primary point-person for incoming support requests via email, chat, and/or scheduled phone support
Work in a fast-paced environment and be able to meet or exceed our set Customer Inbound quotas
Tier 2 Technical Support (Data Warehouse)
By Revel IT At Plano, TX, United States
Tier 2 Technical User Support role
This is for the Business Information Delivery Team (BID)
Currently 3 folks on the team
There are approx. 1200 end users that access their Enterprise Data Warehouse.
This team answers questions, mostly via email, from end users regarding Data Warehouse.
Most are access issues, requesting access, trying to query or find queries.
Tier 2 Technical Support Jobs
By Revel IT At Plano, TX, United States
Tier 2 Technical User Support role
This is for the Business Information Delivery Team (BID)
Currently 3 folks on the team
There are approx. 1200 end users that access their Enterprise Data Warehouse.
This team answers questions, mostly via email, from end users regarding Data Warehouse.
Most are access issues, requesting access, trying to query or find queries.
Support Tech 2 Jobs
By Henry Schein At Utah, United States
Strong time management skills and the ability to prioritize work and meet deadlines
Answer and process customer calls effectively and efficiently to optimize customer experience:
Must have previous experience as a Henry Schein Practice Solutions Support Technician 1 or equivalent
Proficient knowledge of HSPS Dental Software(s) or equivalent.
Working knowledge of Microsoft Word and Excel as it relates to the supported software
Excellent troubleshooting and problem solving skills
Support Specialist (Tier 2) Jobs
By BioTrack At Fort Lauderdale, FL, United States
Experience with help desk support ticketing systems and remote access software, such as TeamViewer and Salesforce, preferred.
Provide remote support on best practices (e.g. harvesting plants, converting inventory,
Apply customer service and dispute resolution skills, and quickly developing
3 years of Help Desk experience (in software)
MUST have minimum 2 YEARS SQL EXPERIENCE
Hardware experience (label printers, receipt printers, scales, and scanners), preferred
Tier 2 Pilot Support Jobs
By ForeFlight At Austin, TX, United States
Take ownership of support cases and manage them to resolution in a timely manner
Report to and work with the Tier 2 Manager on various projects that may arise
Excellent written and verbal communication skills
Solid understanding and working knowledge of the following aviation tools or concepts
General computer operating experience, including Google suite, web-based applications, iOS applications, and iOS/OSX hardware.
Analyze reports from customers regarding bugs, crashes, or other unintended app or website behavior
Tier 2 Support Technician || Onsite Role
By Steneral Consulting At San Francisco, CA, United States

Local candidates only These positions are expected to be 100% on-site with our various clients from South San Francisco, CA to San Jose, CA depending on where the support is needed. Share only ...

Sr. Technical Support Specialist, Tier 2, Wavemark - 2Nd Shift
By Cardinal Health At , , Ct
Solve customer issues and track with Salesforce to completion to include case management and communication.
Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Remote troubleshooting and resolution of customer related technical issues
Remote logging into devices for proactive and reactive error review, monitoring, problem solving, and configuration changes
BS or BA in Bus Admin, Communications or Computer Science or at least 8 years of related work experience preferred
Strong technical orientation and experience supporting proprietary, or SaaS based applications in a technical service center environment preferred
Professional Staff Assistant 2 Jobs
By Los Alamos National Laboratory At , Los Alamos, Nm $67,800 - $107,700 a year
Advanced knowledge and experience with computer software applications (Word, Excel, Outlook, PowerPoint, etc.).
Ability to coordinate and manage multiple complex calendars.
Demonstrated ability and experience in the preparation of reports, planning documents, presentations, capturing meeting minutes and action items.
Demonstrated experience independently responding to requests (often with short response time) by doing research and providing accurate information as required.
Demonstrated experience making decisions and resolving problems both independently and as a team member.
Knowledge of the Laboratory organizational structure, administrative policies, and procedures; including Laboratory visitor and affiliate programs.
Engineering Tech-Electromech 2 Toner Jobs
By ONEPOWER Consulting LLC At Lawrenceville, GA, United States
Minimum of 2 years experience in a related field
Knowledgeable in the operation, maintenance, and repair of complex electronic/mechanical systems
2 years: electrical, automation, and mechanical troubleshooting experience (i.e. PLC, robotics, vision systems).
Experience in troubleshooting basic electrical circuit systems.
Knowledge of A/C inverters and frequency drives.
Hydraulic and pneumatic repair skills.

Are you looking for a challenging and rewarding career in tech support? We are looking for a Tier 2 Tech Support Professional to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving complex technical issues, as well as providing guidance and support to customers. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Tier 2 Tech Support Professional job skills required include:

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot technical issues and provide solutions
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks and manage time efficiently

Tier 2 Tech Support Professional job qualifications typically include:

• Bachelor’s degree in computer science, information technology, or related field
• At least two years of experience in a technical support role
• Certification in relevant software and hardware
• Knowledge of customer service principles and practices

Tier 2 Tech Support Professional job knowledge typically includes:

• Knowledge of computer hardware, software, and networking systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of relevant software and hardware

Tier 2 Tech Support Professional job experience typically includes:

• Experience in a technical support role
• Experience troubleshooting technical issues
• Experience providing customer service
• Experience working in a fast-paced environment

Tier 2 Tech Support Professional job responsibilities typically include:

• Responding to customer inquiries and providing technical support
• Troubleshooting technical