Technical Integration Specialist - Remote

Job Summary
We are looking for a Technical Integration Specialist on behalf of our Pharmaceutical client. The Technical Integration Specialist plans and coordinates activities related to integration of data and systems that ingest, transform and provision data across various sources. This role is responsible for establishing and maintaining expertise in various provider technologies to support the clinical trial data integrations. This role requires an experienced professional who possesses an effective blend of functional, technical, problem solving, and communication skills. These skills will be needed to support and resolve potential integration challenges as well as provide metrics and updates on an ongoing basis to the leadership team.
Primary Responsibilities

• Managing Risks/Tradeoffs: Articulate key risks, dependencies, and scope tradeoffs within and across functions – and effectively mitigate risks/tradeoffs by identifying and driving changes to approach, timeline, budget, or scope. Report on vendor progress, delays or challenges to define mitigation strategies with the project team
• Engaging: Proactively socialize and ensure awareness of the integration roadmap with business functions and with other platform, process and partnership managers across the study team. Collect feedback for improvement, ensure alignment and coordination, and avoid redundancy or conflicting demands
• Lead definition, review, and approval of data transfer agreements with external vendors. Act as technical integration specialist during internal/external audits and findings related to technology integration
• Upholding Processes: Follow and uphold required and expected processes – including regulatory compliance standards – and provide input to improve processes
• Manage visual analytic business specification activities with input from cross functional study teams to determine study level dashboards to be utilized for monitoring/oversight during the study
• Lead development & implementation of ePlatform components to ensure efficient performance of the integrated platform. Define test case scenarios and lead integration user acceptance testing to ensure correct implementation of integrations, per protocol specifications
• Evaluating: Assess the health and operational performance of the platform against established metrics. Achieve and improve operational service metrics
• Improving: Identify and realize opportunities to increase the probability for success of the integrations across providers, sharing valuable insights and feedback with the contract holders
• Operating: Actively manage the platform as a set of interconnected assets and manage cross-platform dependencies
• Engaging Stakeholders: Proactively manage KPI awareness with IT, Data Management and functional stakeholders, delivery teams, vendors, and Steering Committees to ensure accountability and drive value
• Defining: Define and develop the clinical study roadmap, including relevant performance measures, addressing current issues and challenges, plan for future changes and opportunities for improvement
• Analyzing: Assess and document timelines from multiple providers, identify stakeholders and expectations (i.e., operations), and identify new and current issues
• Communicating: Clearly communicate project status, schedule, risks, issues, and changes/resolutions – keeping all stakeholders involved and informed on a regular basis. Manage weekly integration meetings with external and internal study teams to maintain timelines and identify potential risks
• Actively Driving: Actively drive projects and ensure alignment on all project details: objectives, scope, approach, deliverables, financials, schedule, dependencies and risks

Education And Experience

• Proven track record of leadership, project management, and on-time delivery of complex projects involving multiple parties
• In-depth knowledge of clinical trial data management activities is preferred
• Must possess strong problem-solving skills, a positive attitude, and willingness to take on new responsibilities
• Experience managing multiple projects with competing timelines
• Familiarity with standard tools and databases for clinical operations in the industry
• Proficient in Excel, Word, PowerPoint, Project, Visio, Microsoft Teams
• A minimum 8+ years of applicable health care, clinical or industry experience required
• Travel to business meetings may be required; with up to 20% travel as needed
• Awareness of technological trends and passion to develop innovative solutions that support and enhance medicine, science, and research to increase competitive edge
• Knowledge of the drug development and regulatory process
• Strong written and verbal communication skills
• Must possess the ability to be credible, knowledgeable and able to effectively communicate initiatives to internal and external KOLs/stakeholders, various stakeholders in the medical/healthcare community, partners and clinical trial personnel
• Ability to work self-directed with direction in a matrixed, collaborative and self-directed environment