Manager, Technical Project Management

PMO Project Manager

Full Time

Berkley Heights, NJ, US

What does a PMO Project Manager do?

You will manage the full project management life cycle of highly complex, large-scale, and strategic IT projects. You’ll supervise and lead the program/project staff to oversee the impacts and interdependencies between programs and work to ensure initiatives are met. You will also manage contracts and vendors assigned to Corporate Initiatives.

What you will do:

• Communicate customer satisfaction or dissatisfaction to the appropriate representatives within Fiserv
• Implement established policies, system monitors and controls to ensure the successful management and reporting of all corporate initiatives in the Program
• Partner with assigned accounts and serve as their advocate with internal teams.
• Perform demonstrations of the Fiserv and SnapPay Product Suite.
• Stay actively engaged in all aspects of the customer engagement including awareness of support issues, Tier account management, strategic planning, projects, and business plans.
• Thoroughly research and understand assigned customer business, goals, and challenges.

What you need to have:

• Adaptability to work in both a team environment and an individual basis.
• Bachelor's degree in Computer Science, Business, or Engineering or equivalent work/military experience required
• Out of the 8 years required, at least 5 years in a combination of the following: Progressive broad-based information systems Project Management experience (which could include consulting) with state-of-the-art hardware and software systems is desirable; knowledge and implementation experience in new computing architectures and networked computing structure
• 8+ years of IT and business experience in strategic planning, development, implementation and maintenance of systems, preferably across multiple hardware and software platforms
• Intricate knowledge of merchant processing and operating platforms.
• Experience in Program Management and execution of multiple related development projects simultaneously, particularly as Project Manager on systems development, with working knowledge of Systems Development Lifecycle and the Project Management Lifecycle

What would be great to have:

• Project Management certificate (PMP) from the Project Management Institute (PMI)