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Systems Analyst - Remote - Us
Company | Holland America Line |
Address | Seattle, WA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Travel Arrangements,Hospitality |
Expires | 2023-06-20 |
Posted at | 11 months ago |
- Provide assistance and support to business teams using digital systems and related interfacing applications
- Lead deep dive sessions to shadow business processes, elicit requirements, define exceptions, and identify pain points
- Review applications onboard ships and make recommendations for higher efficiency and productivity
- Coordinate system testing, and quality assurance activities
- Lead releases, upgrades, and implementations
- Development / management of Support documentation and related processes / repositories
- Participate in cross brand team meetings related to hotel applications, shipboard systems, and enterprise planning.
- Assists with high level application support and analysis for production systems
- Experience working with servers, mobile devices, and PC’s
- Maintain effective relationships with user department personnel and vendor development personnel
- Experience successfully executing a product road map and managing product backlog
- Experience in successfully bringing new products and services (customer and employee facing) to market
- Experience working in agile environment
- Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
- Solid understanding of system integrations using API’s and/or Webservices
- 3+ years of developing functional specifications documents and managing solutions delivery
- Tactical experience with application upgrades and\or system migrations
- Ability to organize work and incorporate multiple teams that cross technical and business disciplines
- Bachelor’s Degree or equivalent IT and business operations experience
- Experience writing SQL queries and comfortable working with databases - preferred but not required
- Experience with enterprise property management systems - preferred but not required
- Experience as an IT product owner
- Tuition & Professional Certification Reimbursement
- 401(k)
- Cruise and Travel Privileges for You and Your Family
- Training & Professional Development
- Base Salary Range: $78,200.00 to $105,600.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
- Employee Stock Purchase Plan
- Rewards & Incentives
- Health Benefits
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