Svp & Coo Medstar Washington Hospital Center

General Summary of Position
The Senior Vice President & Chief Operation Officer ("SVP & COO") is responsible for the development and leadership of a comprehensive, consolidated health services organization which will provide the highest quality of care on a local and regional basis. This position is responsible for providing leadership, direction, support and assistance to the hospital's operations divisions to optimize operational effectiveness and strategic position and provide for the long-term financial stability of the organization and compliance with all regulatory requirements.

Primary Duties and Responsibilities

• Develops relationships on a local, state, regional and national level with government health officials, planning agencies, corporate leaders and community groups and organizations.
• Oversees strategy and execution of all design and construction projects at the hospital.
• Assumes responsibility for organization in absence of President.
• Establishes a clear set of management accountabilities, develops systems of reporting to monitor performance Develops a strong management team, with a focus on ongoing professional development.
• Maintains a strong system of communication for the various constituency groups and the public.
• Ensures that internal controls are in place to adequately protect human, physical, and financial and information resources.
• Oversees process to develop, deploy and track the organization's annual operating plan and any relevant strategic plans, reports process to the President, MWHC Board of Directors (as required) and other MedStar Health regional and system leaders.
• In collaboration with the SVP/Chief Medical Officer and MedStar Medical Group leadership, provides executive oversight of all business operations of all clinical departments at MWHC.
• Develops a workplace culture that will recognize the value of our associates and position the hospital as one of the region's leading employers.
• Establishes and maintains effective operations including the achievement of measurable quality-based performance outcomes while maximizing the effective use of physical and financial resources.
• Provides leadership, direction, and strategic vision to management, clinical and administrative staff to insure clear lines of responsibility and accountability within departments and between departments and administration.
• Develops an effective working relationship with key officers of the Medical Staff, Clinical Service Directors and Staff Physicians throughout the hospital.
• Monitors and complies with all financial requirements of MedStar Washington Hospital Center, including annual performance aligned with the strategy and targeted work culture.
• Administrates the managerial function of setting objectives, planning, staffing, and directing activities of the departments in Professional Services, Support Services, and operational service lines as identified.

Minimum Qualifications
Education

• Master's degree of Business Administration or Healthcare Administration required

Experience

• 10+ years In a healthcare environment particularly a hospital setting demonstrating progressive increases in responsibility and scope. required
• Broad knowledge of supporting business and medical systems, of managed care and of the future trends in health care on a national basis is required. required
• In depth knowledge of health system finances, operations particularly as it pertains to expense reduction. required
• Experience in a highly matrixed organization. required

Knowledge, Skills, and Abilities

• Strong physician relations skills in order to obtain buy-in before making key decisions.
• Good team builder, motivator, delegater and educator.
• Strong communication, facilitation, presentation and negotiation skills.
• Ability to analyze, assess and articulate effective decisions; demonstrates support for and models teamwork as both leader and member.
• Familiarity with legal, regulatory, administrative and governance issues is essential.
• Academic exposure in a teaching (non-university) inner city environment with complex case mix a plus.
• Developer of streamlined and efficient policies, procedures and processes.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• Strategic focus on equity, inclusion, & diversity—we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
• Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.