Supplier National Accounts Manager

We are looking for a highly skilled Supplier National Account Manager to join our team. As a member of the Supplier Account Management function, you will be the primary point of contact with suppliers, playing a crucial role in building and maintaining strong relationships and driving successful implementations and onboarding experiences.

Job Summary: In this role, you will be responsible for managing supplier relationships for contracting and onboarding purposes. You will collaborate closely with suppliers to establish a digital connection, ensuring accurate representation of products, pricing, and agreements in our platform. Your expertise in Orthopedic, Cath Lab, or Cardiac pricing will be highly valuable.

About Us: We are a fast-growing healthcare software company dedicated to solving the "unsolvable" problems in healthcare. Each team member contributes directly to the company's direction and success, and we foster a culture where today's hires become tomorrow's leaders. By leveraging innovative technology, we enable the healthcare industry to deliver exceptional care to more patients.

Our Values:

• Confidence
• Teamwork
• Passion
• Accountability
• Integrity

Roles & Responsibilities:

As a Supplier National Account Manager, your responsibilities will include:

1. Managing supplier onboarding, enablement, and ongoing relationship management.
2. Translating customer-provided data and information into technical requirements for new supplier account builds.
3. Working with various file types and information to collate data, identify discrepancies, and ensure accuracy.
4. Collaborating with multiple departments to ensure implementations meet expectations and timelines.
5. Effectively communicating concise, accurate summaries and questions to the implementation team regarding missing or inconsistent data.
6. Proactively collaborating with the team and stakeholders to ensure smooth day-to-day operations.
7. Managing and obtaining required documents and agreements in compliance with company guidelines.
8. Providing program management for supplier enablement strategy through ongoing analysis.
9. Overseeing supplier implementations and ensuring proper approvals, terms, validations, and updates are complete prior to platform deployment.
10. Performing data transmissions and providing strategic oversight to ensure information accuracy within the platform.
11. Engaging with senior leadership and internal peer groups on continuous improvement projects aimed at enhancing user, facility, and supplier experiences.
12. Demonstrating strong initiative in process improvement and documentation practices, executing duties with minimal guidance.

Knowledge, Experience, and Skills:

To excel in this role, the following qualifications and skills are required:

1. In-depth clinical, purchasing, procurement, or contracting knowledge and experience in the hospital or vendor setting.
2. Minimum of 3 years of professional experience working with hospitals or vendors.
3. Intermediate knowledge of Excel and/or Google Sheets.
4. Bachelor's Degree in a relevant field or 2 years of applicable Healthcare Supply Chain experience in lieu of a degree.
5. Strong oral and written communication skills.
6. Knowledge of VBA, Apps Scripts, or SQL is a plus.

Skills:

1. Ability to work effectively within diverse teams with individuals in different roles.
2. Demonstrated ownership and commitment to meeting expectations and priorities. Alignment with company goals and dedication to delivering on commitments.
3. Positive mindset and can-do attitude.
4. Attention to detail.
5. Excellent written and oral communication skills.
6. Strong teamwork skills and a preference for working collaboratively in an office environment.
7. Ability to stay up-to-date with current trends and changes related to technology within healthcare. Problem-solving and analytical abilities.
8. Project planning and time management skills.
9. Ability to handle multiple implementations simultaneously while maintaining high-quality deliverables.
10. Proficiency in Microsoft Excel and/or Google Sheets for data analysis and manipulation. Knowledge of VBA, Apps Scripts, or SQL is a plus.
11. Familiarity with healthcare supply chain practices and pricing models.
12. Experience in clinical, purchasing, procurement, or contracting in a hospital or vendor setting.
13. Ability to establish and maintain effective relationships with suppliers, stakeholders, and internal teams.
14. Adaptability and flexibility to navigate through changing priorities and evolving project requirements.
15. Commitment to continuous learning and professional development in the field of implementation and healthcare technology.

As a Supplier National Account Manager, these skills are crucial to excel in managing supplier relationships, driving successful implementations, and delivering exceptional results to our customers. Your ability to work effectively in diverse teams, take ownership of your work, align with company goals, and maintain a positive mindset will contribute to the overall success of our supplier account management efforts. Your attention to detail, strong communication skills, and analytical abilities will ensure accurate and efficient implementation processes. Additionally, your proficiency in technology tools, knowledge of healthcare supply chain practices, and experience in clinical or vendor settings will enable you to provide valuable insights and guidance throughout the implementation lifecycle.