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Strategic Partner Manager, Premium
Company | DoorDash |
Address | Miami, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-10-13 |
Posted at | 7 months ago |
About The Team
- Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience when using our platform
- Present quarterly business reviews that highlights wins and opportunity areas for your merchant accounts
- Minimize churn and redirect our partners to opportunities of expansion, using DoorDash products
- Manage merchant relationships across your region, while building towards business goals
- Use data to test daily operational processes to keep our merchants efficient
- You have 3+ years of experience in a client-facing sales / account management role or related experience
- You manage a book of business, with clients in small to mid-sized markets
- You have knowledge of Excel (can maintain complex spreadsheets) / Google Sheets (can maintain complex spreadsheets)
- You navigate sales tools with ease (Salesforce, Outreach, Sales Navigator, Google Apps)
- You empathize with customer needs and adapt to meet their unique goals resulting in an increase in customer satisfaction, retention, and product adoption
- You are a thoughtful, merchant first thinker who can create data-driven recommendations
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