Strategic Account Director Jobs

Our client, a large diversified supplier to the foodservice industry in more than 40 countries, is currently seeking a Strategic Account Director leading one of their largest customers. Proven performance, superior quality, innovation, and highest customer service to their customers. Position based in Atlanta area (not remote) and my client will provide full relocation. Experience in QSR/foodservice in overall business development/servicing/new products, budgets, partnering with QA/food safety/production/manufacturing/R&D. Great blended Strategic leadership role! Compensation package includes very generous base, bonus and car allowance.

JOB TITLE: STRATEGIC ACCOUNT DIRECTOR

Reports to Vice President of Sales

JOB SUMMARY:

Seeks new business opportunities for products and solutions tailored to top customer’s needs and growth plans. Meeting established marketing goals, this individual will develop and execute in partnership with cross functional teams the long-term strategy. Manages customer relations and manufactured products to include liquid, dairy and aseptic products, to ensure high quality customer service, rapid problem response and resolution, and proper understanding and use of GSF products. Assists other departments as necessary to ensure positive customer experiences. Lead our milk dispenser business and direct reports.

ESSENTIAL FUNCTIONS:

1. Maintains and services current customer relationships with lead strategic customer. Develops strong relationships with key stakeholders through formal and informal communications, site visits, attending store openings, meetings, social functions, and training to provide high quality customer service, rapid problem response and resolution, and proper understanding and use of equipment and products.

2. Initiates, establishes and maintains strong relationships for potential dedicated solutions, through formal and informal communications, site visits, attending store openings, meetings, social functions, and training to provide high quality customer service, rapid problem response and resolution, and proper understanding and use of products. Acts as liaison regarding customer needs, business issues, product concerns, future plans, and perceptions of products and services to enhance customer service.

3. Plans and facilitates quarterly business reviews with Supply Chain Management to ensure ongoing, high quality customer service and responsiveness. Performs other related and assigned duties as necessary. Also, participates on councils and special project teams to provide input and direction on strategic initiatives and menu development.

4. Hire, train and develop direct reports on manufacturing capabilities, key internal relationships and processes with the goal of achieving empowering account management and personal career development

5. Develops and updates account specific business strategy, with the purpose of maintaining strategic direction and business focus. Collaborate and co-ordinate cross functional input that results in a multi-faceted model.

6. Provides written reports of market status and sales activities to sales management, including: Weekly project schedules, account updates, volume reports and trip reports where appropriate. Prepares and achieves approved budget and financial targets.

7. Maintains customer contact when requested by finance department to assure the collection of receivables to achieve profitability goals.

8. Works with customer service to ensure correct and timely processing of a variety of documents including order adjustments, variances, special deliveries, and product complaints to maintain complete and accurate records. Disseminates information to customers regarding orders, product, order processing, production issues, delivery issues, or other concerns. Co-operates with QA and regulatory personnel to investigate and assist in the evaluation of field complaints.

9. Conducts plant tours for new and potential customers to explain production procedures and to highlight attention to sanitation, food safety, and customer satisfaction.

10. Coordinates with product development, purchasing and finance departments in determining product pricing and submits for approval to national accounts director.

MINIMUM QUALIFICATIONS: Education and experience equivalent to: Education/Certification: Bachelor’s degree in food science or business administration from an accredited college or university Experience: 10 or more years of relevant more experience in sales, customer service or marketing at the mid-management level or above.

Join this top team, culture, career opportunity company! Please send qualified resume to [email protected]

Thank you,

Linda Wertman

Vice President, The Judge Group

151 South Warner Road, Suite 100, Wayne, PA 19087

[email protected]

610-505-6962

www.judge.com

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