Sr Scheduling Coordinator Jobs

Placementmates is a company dedicated to connecting top of the line healthcare professionals to their client's staffing needs.
Responsibilities
• Handles incoming calls from employees and clients regarding a schedule
• Completes confirmations/ C's & R's in a timely manner
• Calls employees on a weekly basis to update their availability, book them, and keep a professional relationship with them
• Receives needs from clients, enters them into the system and tries to fill what is needed
• Calls/emails clients on a weekly basis to check in with them for needs and relationship building.
• Stays in contact with client while working on their needs
• Handles new hire orientations and books them based on their availability
• Updates their manager on any issues with field employees or clients
• Completes roll overs for next months in a timely manner
• Responsible for adding intouches for scheduled shifts, confirmations, availability, call outs, cancellations, issues, and concerns
• Responsible for reporting any issues to their manager for help
• Collaborates with nursing home coordinators to ensure client needs are matched with appropriate caregivers
• Ensures client requests are filled in a timely manner
• Promotes teamwork with other schedulers and office staff
• Monitors caregiver hours to ensure no unauthorized overtime is logged
• Conducts daily caregiver telephony review
• Completes weekly telephony reconciliation for payroll
• Participates in team meetings
• Maintains confidentiality of client information
• Works assigned on-call, weekend, and holiday schedule
• Informs Director of any issues with caregivers and/or clients in a timely manner
• Checks gone missing calls & intouches
• Assists in booking "hard to book" employees (ie. child care issues, limited availability)
• Ensures all open shifts that are sent over from clients are entered into the system and worked on
• Identifies issue clients and sends them to BD for quality check in calls
• Identifies areas where there is a large need for staff and sends info over to hiring
• Fills in for scheduler if there is an absence
• Performs other duties as assigned
Requirements
• 1+ years relevant experience
• Excellent computer skills
• Exceptional organizational skills
Salary
• $46,000

Placementmates, is proud to be a “fair (second) chance” company that provides equal employment opportunities to all employees and applicants. We prohibit discrimination in employment and harassment on the basis of race, color, sex, gender identity, sexual orientation, age, disability, religion, national origin, genetic status, veteran status, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruitment, hiring, transfer, promotion, compensation, discipline, and termination.