Sr. Fraud Data Analyst

The Sr. Fraud Data Analyst position will be responsible for ensuring all service channels of TIAA are adequately monitored to identify and remediate unauthorized access to customer accounts. They will be accountable for prevention strategies and analytics in the Fraud Strategy and Governance group. This individual will develop sound risk identification, fraud prevention strategies utilizing available fraud data while balancing operational efficiency and customer experience. This individual will be expected to possess and develop expertise of TIAA products and businesses as well as internal processes and counter-fraud skills. They will not only be accountable for improving authentication tools, processes, and methodologies but also for providing recommendations and solutions to address any identified control gaps. The role will work closely with key stakeholders across TIAA including digital, phone, cyber, data, analytics, and our technology teams to implement fraud prevention solutions and strategies. The role will be responsible for creation of fact-based insights, which will be used to inform and influence change across the organization.
Key Responsibilities and Duties

Educational Requirements

Work Experience

Physical Requirements

Career Level
7IC

Preferred:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law .

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TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

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