Solutions Engineer Jobs

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Solutions Engineer is an important part of the DataBank team, responsible for working with the sales team to provide technical insight during the sales process. The Solutions Engineer will be working directly with customers either with a Account Executives and/or independently during the pre-sales process, working with the DataBank engineering team to insure proper solution design, and working with the DataBank provisioning team during customer on-boarding.

Responsibilities

• Other duties as assigned
• Work with sales team on RFP responses and proposal preparation.
• Prepare and deliver technical presentations to existing and potential customers.
• Train sales team on new products and product updates.
• Articulate the benefits of potential solution and compare with competition if needed.
• Gather technical requirements from potential customers.
• Prepare technical proposals for Colocation, Cloud and Managed Services solutions.
• Deliver guided data center tours highlighting and discussing technical aspects of data center design.

Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years in Pre-sales, Sales Engineering, Solutions Engineering or Systems Engineering role
• Working knowledge in the majority of the following area: data center design (power, cooling, connectivity), data center environments (rack layout, rack power design, cross-connects, etc.), LAN/WAN networking (routers, switches, load balancers), Network security (firewalls, DDoS mitigation, IDS/IPS, log management, web application firewall), Storage (SAN, NAS, DAS, etc), backup systems, x86 server hardware, server operating systems (Windows & Linux), MS SQL, MS Exchange, Virtualization (VMware), Cloud, Compliance (PCI-DSS, SSAE16, HIPAA, FedRAMP, etc.).
• Motivated self-starter with the ability to work independently
• Term player with ability to quickly establish strong working relationships with peers and customers.
• Proficiency in MS word, Excel, PowerPoint & Visio
• Detail oriented with strong interpersonal & presentation skills
• Ability to compare and contrast potential solutions with focus on differentiating DataBank solutions.

Benefits:

• Short Term and Long-Term disability
• Health, Vision and Dental packages
• Paid Time Off and Paid Holidays
• 401k with match
• Life Insurance