Software Engineer Iii - Application Support

Under general supervision, is responsible for designing, developing, coding, testing, implementing, and supporting software products (application software and systems, end user applications, systems software, mobile/web applications, database products, etc.) that are delivered on time and within budget. Delivers expertise in a range of areas, including product licensing, systems design, testing and implementation of software systems and data flow designs to create the design for a new system. May be assigned to either development, involving writing new programs, or support functions, involving upgrades, maintenance, or issues resolution to existing applications and multiple enterprise systems. Exercises technical supervision over assigned staff.
Work Location
100 W Houston Street (City Tower), San Antonio, Texas 78205
Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday; on-call evenings and weekends as required. Full-time remote and is required to be on-site one (1) day per month or as required.

• Leads the technical evaluation and selection process for improving multiple enterprise system, platform, and application performance by overseeing and participating in gap analysis studies, feasible alternative solutions, and recommending and/or approving the scope of modifications.
• Coaches and mentors other Engineers and applies a broad knowledge of principles, practices, and procedures to complete complex software engineering assignments across multiple enterprise systems and platforms.
• Performs related duties and fulfills responsibilities as required.
• Oversees configuration management process to baseline code updates and develop software using Agile software development processes across multiple enterprise systems and platforms.
• Troubleshoots escalated support problems for existing multiple enterprise information systems, performs root cause analysis and impact of the defect, and applies operation break fixes and other proactive maintenance activities until permanent solutions can be implemented.
• Reviews, recommends and implements changes and enhancements for improved systems, applications, and/or platform availability, reliability, and performance.
• Coordinates and works on multiple cross-functional initiatives, systems, applications, teams, product, and/or project and serves as an internal advisor.
• Leads planning efforts with management.
• Plans, develops, builds, and supports complex systems, applications, and solutions in the software life cycle that may have multiple enterprise system-wide or platform impact and integrates across the enterprise and involve multiple technical environments and disciplines.
• Designs, develops and sets standards and expectations of technical requirements gathering relative to software systems.

• Seven (7) years of work experience in developing, implementing, optimizing, and maintaining complex software solutions to include deploying and debugging complex systems.
• Bachelor's Degree from an accredited college or university.
• Seven (7) years of work experience in software development and/or database design and support.

• Knowledge of Microsoft SQL and/or Oracle databases.
• Knowledge of programming languages including JavaScript, VBScript, CSS, HTML and DHTML, VB, jQuery, Ajax, JAVA, Json, .Net framework, C++, or other programming languages.
• Skills in identifying and solving system problems.
• Ability to leverage modern architectural principles to design modular, flexible software solutions.
• Skills in the development, implementation, or support of vendor (COTS) products.
• Experience working in an agile environment.
• Knowledge of DevSecOps principles and methods.
• Knowledge of the practical application of software engineering and technology, including applying principles, techniques, and procedures to the design and production of software products.

• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Ability to leverage modern architectural principles to design modular, flexible software solutions.
• Knowledge of programming languages, including JavaScript, VBScript, CSS, HTML and DHTML, VB, Ajax, JAVA, and C#.
• Ability to communicate clearly and effectively.
• Knowledge of DevSecOps principles and methods.
• Skill in identifying and solving system problems.
• Ability to perform all the essential functions of the position, with or without accommodations.
• Ability to create both technical and non-technical end-user documentation.
• Knowledge of Microsoft Visual Studio 2008 or higher.
• Knowledge of the practical application of software engineering and technology, including applying principles, techniques, and procedures to the design and production of software products.
• Knowledge of Microsoft SQL and Oracle databases.
• Skill in preparing data structures, flowcharts, and logic flow diagrams.
• Ability to work primarily in an office environment.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.