Social Media Specialist Jobs

Inclusively is partnering with one of the largest transportation networks to hire a Social Media Specialist. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY:

Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive employers. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.

The communications team is looking for an enthusiastic, strategic, and collaborative Social Media Specialist to turn us into a brand leader of social media and community conversation. The ideal candidate is highly tapped into internet culture, creative, and self-motivated. They possess excellent communication skills, have a data-driven mindset, and collaborate well with others.

You’ll be responsible for:

• Measuring and reporting on KPIs such as follower growth and engagement rates across all social media channels; identifying opportunities for growth and improvement (Sprinklr, Sprout Social, Khoros). The social team has a passion for data, and uses it to help educate and create fearlessly.
• Bonus? Familiar with Airtable
• Keeping a close eye on community sentiment, trending content, and strategizing with the teams for ways we can engage or create quick-turn content to respond
• Talking and engaging in real-time reactive cultural opportunities across core channels. Primarily Twitter, Instagram, Tiktok, and sometimes LinkedIn, YouTube
• Coordinating, creating and maintaining a social media content calendar for all posts. Scheduling and coordinating posts within our social media publishing tools channels (Sprinklr, Sprout, Khoros etc.)
• Keeping up with all the platform updates and bringing those updates and opportunities to the strategy and creative team to test out
• Working closely with internal strategy, creative teams and agency partners to contribute to and coordinate cycles of feedback to make our social content both engaging and on brand (voice, look and feel)
• Working across social and comms to spot opportunities to tie social content to earned moments.

Qualifications:

• Excellent writing skills
• Data-driven marketing experience, including analyzing and providing insights on the performance of social media sentiment, content, and campaigns
• Ability to collaborate and work effectively with various teams and functions within our company
• Solid interpersonal skills and enthusiasm for engaging with our social media communities
• 4+ years of related experience in social media marketing, community management, or digital/content marketing
• Strong interest in social media trends and creating conversation and content that engages, inspires, and spreads widely

Exceptional candidates will have:

• Social copywriting experience for a brand or agency clients
• Have managed an active social media presence of a brand, ideally from scratch, and have proven success growing it into a vibrant, well-loved online community.
• Experience working with third parties, including agencies, vendors, influencers, and contractors
• A portfolio of high-performing social media posts for other brands or agency clients
• Experience managing social media for a consumer-focused app or tech company

Benefits:

• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Family building benefits
• Great medical, dental, and vision insurance options
• Pre-tax commuter benefits
• Mental health benefits

This role will be in-office on a hybrid schedule if an established Location is available to the region — Hybrid Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected range of pay for this position in New York City is $94,500 - $105,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.