Service Dispatcher Jobs

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

SERVICE DISPATCHER

Responsibilities:

• May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors.
• Receive service requests from customers and coworkers. Enter information into the computer. Assist with paperwork and prepare reports.
• Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
• Schedule and dispatch planned maintenance to ensure timely completion.

Qualifications:

• High school diploma or equivalent
• Ability to multitask
• Experience with Microsoft Office
• Good communication, organizational, math and computer skills
• Leadership skills, technical experience and knowledge a plus
• Excellent phone skills

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:

• Paid Vacation accrued at a rate based on length of service and position,
• Birthday Pay for Non-Exempt employees,
• Competitive Wages. The anticipated starting pay range for the position is $30.00 to $35.00 but is commensurate with skills and related experience,
• 9 Paid Holidays,
• Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
• 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
• Tuition Reimbursement up to $5,250 per calendar year,
• Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
• 48 Hour of Paid Sick Leave,
• Health Savings Accounts and Flexible Spending Accounts,
• And much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled