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Service Desk Dispatcher Jobs

Customer Service / Service Dispatcher
By Professor Gatsby's Heating & Cooling At West Berlin, NJ, United States
Excellent phone skills including fielding inbound and outbound customer and technician calls
We want to offer careers not just jobs.
Qualifications For a Customer Service / Service Dispatcher
Able to handle office tasks, such as invoicing, filing, generating reports, obtaining permits, maintaining records, and reordering supplies
Professor Gatsby's Heating & Cooling
full-time Customer Service / Service Dispatcher
Service Dispatcher Jobs
By Waccamaw Heating & Cooling, llc At Pawleys Island, SC, United States

Service Dispatcher Waccamaw Heating & Cooling has been providing HVAC services to the Horry and Georgetown counties for over 15 years! Our team of professionals is dedicated to providing honest ...

Service Dispatcher - Mst
By Pacer Staffing LLC At Oklahoma City, OK, United States

If Payrolled, provide Supplier Name : (No Value)

Shift : Standard Work Day

Customer Service / Service Dispatcher - Remote | Wfh
By Get It Recruit - Transportation At Matthews, NC, United States

Are you ready to take your career to the next level? Join our dynamic team as a Facilities Account Manager and be part of an innovative company that's transforming the way we manage diverse real ...

Field Service Dispatcher Jobs
By Sartorius At , Wilmington
Assigning Field Service Engineers to Service Requests via Service Management System (SMS) in advance with tentative dates
Coordinate with Service Support, Field Service Engineers, and Management on all open service order and onsite activities
Opportunity for international career development: a global network offering seminars and training sessions, expert and manager career paths
Ensure all onsite requirements are met prior to services taking place.
Experience with Microsoft Office (Word, Excel, Outlook)
Effective & efficient written & oral communication skills
Service Desk Dispatcher - Remote | Wfh
By Get It Recruit - Transportation At New York, NY, United States

Are you ready to embark on an exciting journey with a passionate team that's all about making technology work seamlessly for businesses? We're on the lookout for a talented Service Desk Dispatcher to ...

Service Desk Jobs
By Catapult Solutions Group At United States
• Log all Service Desk contacts into Incident Management System (ServiceNow)
• Knowledge Base and process documentation skills.
• Troubleshoot software, hardware and connectivity issues remotely.
• Experience with installation, upgrade, and maintenance of software, hardware, and peripherals.
• Provide support for remote employees using Citrix environment
Prior Service Desk or Desktop Support experience required
Service Dispatcher - Remote
By NEW ERA TECHNOLOGY At ,
At least one year of previous customer service experience required
1 year + related industry experience preferred
Working knowledge of Outlook, Excel, Access and Word; Alert and PDA preferred
28 PTO Days including company holidays
Dispatch work order tickets on a daily basis.
Properly communicate to subcontractor/technician of the items needed in order to complete the installs; work request, job numbers, work requested etc.
Service Dispatcher Jobs
By Godby Heating Plumbing Electrical At Indianapolis, IN, United States
We offer a robust benefits package equal to the big companies while providing a small, family-owned working atmosphere
Geographical knowledge of service area and map reading skill
2+ years of administrative experience
HVAC or related industry experience a plus
Advanced communication skills; written and verbal
Knowledge of dispatching software preferred
Customer Service/Dispatcher Jobs
By POOL CENTURION MANAGEMENT INC At , , Fl $18 - $20 an hour
Work collaboratively with the Operations Managers and field teams to communicate issues and drive to resolution
2 years minimum experience in a client/customer-facing position
Excellent written and verbal communication skills
Demonstrated organizational skills including attention to detail and multi-tasking skills
Build skills in Service Titan platform
Highly skilled in Microsoft Office
Customer Service Dispatcher Jobs
By Ritz Plumbing At , Los Angeles, 90019, Ca $75,000 - $125,000 a year
1+ years customer service experience
Competitive compensation (average annual income of $75,000–$125,000)
Huge Employee Loyalty Reward Program
Company Uniforms with dry cleaning
Company vehicle with fuel cost reimbursement
Abundance of service calls coming in
Service Desk Jobs
By Apptad Inc. At Nashville, TN, United States
Able to reset password and unlock accounts, iOS Management, Support, and Deployment
Able to navigate Different OUs
Able to look up attributes
Service Dispatcher - Remote
By New Era Technology At West Chester, PA, United States
At least one year of previous customer service experience required
1 year + related industry experience preferred
Working knowledge of Outlook, Excel, Access and Word; Alert and PDA preferred
28 PTO Days including company holidays
Dispatch work order tickets on a daily basis.
Properly communicate to subcontractor/technician of the items needed in order to complete the installs; work request, job numbers, work requested etc.
Customer Service / Dispatcher Jobs
By Branscome At Williamsburg, VA, United States
Previous dispatcher experience a plus
Must have general knowledge of highway systems in the region.
Knowledge of GPS technology and Microsoft Office
Excellent communication and organization skills
Assists with scheduling and dispatching of crews and trucks (company and hired).
Provide oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner.
Service Dispatcher Jobs
By Toyota of Riverside At Riverside, CA, United States
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Implements and maintains an effective dispatch system.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time to the appropriate service advisor and technician.
Maintains timely and professional contact with service advisors and technicians.
Service Dispatcher / Office Assistant
By Aire Care Mechanical At United States

✨NOW HIRING✨ Family owned business hiring a dispatcher/office assistant. If you are interested in joining our team please email your resume to [email protected]. You can also go to our website at ...

Automotive Service Dispatcher Jobs
By Hillside Honda At Queens, NY, United States
Arrange work assignments and repair order flow to boost efficiency and maximize benefit of technician’s skill level.
Maintain list of all service department supply and new/repair equipment needs, and submit to service manager.
Monitor parts inventory for chronic shortages, and relay information to service and parts manager as warranted.
Review completed repair orders to ensure they fully describe reason for visit, diagnosis, and time/materials used for repair work.
Monitor status of service orders, and notify service advisor/customer of any necessary adjustments to time/cost estimates.
Prepare detailed repair order, with estimate for parts and labor, and obtain customers signature.
Dispatcher / Customer Service Jobs
By TekWissen ® At United States
Acquires skills through a combination of formal training and considerable on-the- job experience.
High School, GED or equivalent education and relevant experience.
3+ years of related experience.
Computer skills, computer skills, computer skills.
Must have a basic/fundamental knowledge of Word, Excel, Microsoft programs, know how to Copy/Paste, Right Click/Left Click, etc.
Utilize systems to monitor workflow and load the work to qualified technicians.
Service Desk Jobs
By Comtech Global, Inc At Columbus, Ohio Metropolitan Area, United States
This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:
2.Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
2.Strong influence, collaboration and negotiation experience.
4.Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
6.Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
7.Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
Service Coordinator/Dispatcher Jobs
By Texas AirSystems At Schertz, TX, United States
Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability
Logs service start-up and service work requirements in job tracking system
Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook.
HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus
Reports to Area Service Manager
Coordinates service resources as related to service operations.

Are you looking for a challenging and rewarding role in Service Desk Dispatch? We are looking for an experienced and motivated individual to join our team as a Service Desk Dispatcher. You will be responsible for providing excellent customer service and technical support to our customers. You will be the first point of contact for our customers and will be responsible for troubleshooting and resolving customer issues. If you have excellent communication and problem-solving skills, then this is the perfect job for you!

Overview:

A Service Desk Dispatcher is responsible for providing customer service and technical support to customers. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems.

Detailed Job Description:

The Service Desk Dispatcher is responsible for providing customer service and technical support to customers. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. The Service Desk Dispatcher will also be responsible for monitoring and tracking customer service requests, maintaining customer records, and providing customer feedback.

What is Service Desk Dispatcher Job Skills Required?

• Excellent customer service skills
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
• Ability to communicate effectively
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment

What is Service Desk Dispatcher Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues

What is Service Desk Dispatcher Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of troubleshooting techniques

What is Service Desk Dispatcher Job Experience?

• Previous customer service experience
• Previous experience in a technical support role
• Previous experience in a customer service role

What is Service Desk Dispatcher Job Responsibilities?

• Respond to customer inquiries and provide solutions to customer problems
• Troubleshoot technical issues and provide solutions
• Monitor and track customer service requests
• Maintain customer records
• Provide customer feedback
• Follow up on customer inquiries
• Ensure customer satisfaction