Senior Technical Program Manager Ii, Commercial Operations

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

What You’ll Be Doing

The Commercial Operations Technical Program Management team builds operational roadmaps and leads cross-functional programs to safely develop AV technology into scaled and sustainable businesses. Businesses may include ridehail and/or delivery in initial and subsequent markets. In the Senior Technical Program Manager role you will:

• Communicate progress, opportunities, and risks to key partners and sponsors, including executive leadership
• Break down functional silos to deliver a seamless customer experience in a complex environment
• Serve as an interface between the business and technical teams responsible for operational execution and technology readiness to highlight scope, timing, and resourcing risks
• Hold leadership team and cross-functional peers accountable to deliver on commitments which will benefit the business
• Build operational program plans and execute them across 10+ functions and external partners to implement Cruise’s commercial products
• Create frameworks to efficiently and effectively manage programs and initiatives
• Bring next-level organization to the way we make decisions, execute programs, and evaluate progress

What You Must Have

• Ability to understand and act on complex, open-ended problems, and to adapt, operate, and thrive under ambiguity
• Prioritization to keep teams focused on the most impactful work in the short to medium term while not losing sight of the big picture and long-term goals
• Background in Engineering or other relevant technical field (e.g. operations)
• Strong communication skills, including a willingness to speak up when there is a timeline, scope, resource, or safety risk
• The ability to build strong relationships with cross-functional peers and leaders, passionately bring order and organization to any team, and quickly identify resources and motivate colleagues without acting as a direct authority figure
• Proven experience in project or program management roles and at least one operations or business oriented role

Bonus points!

• Work experience at start-up and established companies
• Bringing a company’s product to market at a large scale
• A go-to-market or operations program management role
• Working on a ridehail or delivery program

The salary range for this position is $139,000 - $204,300. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

• Medical / dental / vision, AD+D and Life
• Flexible vacation and company paid holidays
• We’re Funded
• GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
• Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
• We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.
• Dependent Care Flexible Spending Account
• Flexible Spending Account
• Paid parental, jury duty, bereavement, family care, and medical leave
• CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here
• Subsidized mental health benefits
• We’re Integrated
• Pre-tax Commuter Benefit Plan for non-remote employees
• Competitive salary and benefits
• We’re Vested
• Our benefits are here to support the whole you:
• 401(k) Cruise matching program
• We’re Independent
• Healthy meals and snacks available for non-remote employees
• You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. We offer a new kind of equity program called Recurring Liquidity Opportunity (RLO), which combines IPO-like liquidity with the stability of remaining private - learn more about RLO here
• Fertility Benefits

• We’re Safety Conscious
• We integrate #staysafe, our top priority at Cruise, into our everyday work. Through our Safety Management System, every Cruiser is asked to do their part by reporting any potential issues or hazards they observe and making continuous improvements. You’ll be able to contribute to safety at Cruise, no matter your job function or title.

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, caste, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email [email protected].

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Candidates applying for roles that operate and remotely operate the AV: Licensed to drive a motor vehicle in the U.S. for the three years immediately preceding your application, currently holding an active in-state regular driver’s license or equivalent, and no more than one point on driving record. A successful completion of a background check, drug screen and DMV Motor Vehicle Record check is also required.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.