Senior People Ops Manager

We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to FinTech platform for small businesses (SMBs). Novo is flipping the script of the FinTech world, and we’re excited to lead the small business FinTech revolution.
We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.
Why Novo?

• Offices in NYC, Miami, Delaware, India, and Colombia
• We work with very new technologies and architecture patterns
• Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America
• Able to work from the office 3+ days per week
• We provide learning and development budgets to help you grow and bond with your team
• Positive, inclusive, supportive culture cheering you on your journey

We are looking for a Sr. People Ops Manager who understands how to coach managers on challenges, select and implement HR systems and processes, create and document HR programs and juggle multiple priorities at once. If you're passionate about creating a diverse and inclusive great place to work then we want to chat. Are you ready to revolutionize the small business banking industry with us?
About the Role:

• This person will assist the Director of People in implementing and running HR programs, global HR systems, and managing the full employee lifecycle. Given these responsibilities, the person in this role will work across all functions, levels and locations. This role is ideal for someone who wants to eventually become a Director or VP of People.

Requirements for the Role:

• Extremely positive and can-do attitude
• 5-7+ years of experience in HR, ideally with 3+ years working as a generalist
• Experience selecting and implementing HR systems for a company of 100+ employees
• Ability to do some travel to other offices and for company events
• Thrives in a fast-paced, growing environment
• Experience with benchmarking compensation against the market and level setting across functions
• High emotional intelligence
• A love for feedback, a hatred for formal performance reviews
• Strong attention to detail

How We Define Success:

• There are clear lines of communication across all of the People team functions (people ops, recruiting, facilities, and internal communications) and with Finance and IT
• Employees understand what their goals are, how they are performing, and what they need to do to develop their careers
• Overall success is creating a distraction-free environment so people can do their best work
• The right people have access to the right tools and information to be able to run their own reports related to people
• We automate where possible

Nice To Have, but Not Required:

• Experience supporting teams across multiple states, in particular in NY and FL
• Ideally have worked in both a large, established company and startup environment in a people team role

Salary Range (NYC): $135,000-$145,000 annualized salary. This range is not inclusive of discretionary bonus or equity package, offers to be determined based on experience, education and skill set. The range for this same position may be lower or higher in markets outside of New York City.
Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.