Senior Managing Director Of Operations - Atlanta, Ga

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

We are looking for an experienced senior leader with multi-family property management experience and a proven track record with respect to optimizing property management performance on a national level across multiple regions and markets. The successful candidate will be responsible for property management activity, property management staff and related activity in a rapidly growing platform that has robust acquisition and build to rent (BTR) activity. This position will report to the Executive Vice President of Operations and lead a team of 6 Regional Vice President/Managing Director level direct reports with oversight of ~800 associates across the organization.

Responsibilities include:

• Acts as a role model for open, honest and effective communication, seeing the bigger picture, broad and detailed understanding of the Company's strategy.
• Read, analyze, create, and interpret documents including financial reports such as budgets, P&Ls, balance sheets, general ledgers, and legal documents.
• Directs and monitors all short and long-term performance, objectives, and strategic planning initiatives
• Achieving financial performance objectives and managing the portfolio’s financial operations following company and regulatory guidelines
• Uses an in depth understanding of change management to deliver major change projects
• Oversees major decisions and ensures that team members implement their portfolio objectives and work plans
• Effectively communicate with executive leadership and client ownership/asset management regarding overall property management activity
• Empowers the team to monitor progress against strategy and take appropriate corrective action where needed Innovating and Improving
• Leads the team to think broadly and flexibly about the strategic opportunities and challenges facing the business
• Accountable for the performance of properties against approved property operating and capital budgets and is responsible for the development and implementation of property management policies and procedures that are in compliance with all regulatory agency requirements
• Shows the confidence and courage to challenge and influence wider business strategy; articulates a clear vision of 'where we are going' to build understanding and support
• Interprets and analyzes a range of business information, in partnership with our analytics team, to identify strategic opportunities for improvement/growth

Primary partners within the business include:

• Vice President of Facilities – They oversee all of Facilities
• Vice President of Asset Management
• Managing Directors – your team of direct reports as they oversee the site operations on a regional level
• Managing Director of Strategic Partnerships – Liaison to 3rd party partners
• Executive Vice Presidents of Investments

The Impact You Can Make

• Consistently delivering high quality services that meet community and resident satisfaction
• This position will be expected to think like an owner and proactively seek ways to improve the efficiency and profitability of the property management division
• Enabling cost-effective scaling of support services that is a competitive differentiator and supports Cortland’s growth trajectory

Building Blocks of Success

• Experience leading large, complex organizations, including guidance and management of regionalized teams
• 20+ years broad experience in hospitality, property management, real estate, or retail operations along with 7+ years’ experience in senior leadership position
• Bachelor’s degree required
• Successful track record with respect to prioritizing multiple initiatives – including rapid execution and sense of urgency regarding completion of key tasks within set timeframes.
• Strong business acumen, strategic planning, business plan execution and metric/results driven
• Inspirational and dynamic leader of high-performing teams that achieve organizational goals and produce results

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected] or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.