Senior Manager, Strategy & Operations - Homepage

About The Team

The Consumer Experience team drives the end-to-end consumer experience on the DoorDash marketplace, connecting our customers with everything their neighborhood has to offer. We are building a personalized homepage, inspiring pages for restaurant and new vertical categories, relevant search experiences, and reviews & ratings to accelerate marketplace growth.

About The Role

The Strategy & Operations Homepage lead will drive the vision, strategy, and manage the performance of DoorDash’s homepage to create the best consumer discovery experience. You will partner with Product, Analytics, and other cross-functional teams to drive the discovery roadmap, measure impact of initiatives, and manage performance trends. This will include creating go-to-market strategies for new product launches, building and executing on personalized homepage content, managing and reporting on team OKRs, and implementing process optimizations for how the team operates.

You will report into the Director or Consumer Experience on our US Marketplace team.

You’re Excited About This Opportunity Because You Will…

• Experiment - There is no one-size-fits-all solution at DoorDash. You are curious to learn and partner with leaders across various business lines (Ads, DashPass, New Verticals, etc.) to test new ideas and grow the business.
• Impact - Drive $XXXM annualized impact to the DoorDash marketplace through executing on new initiatives and product launches that shape the consumer shopping experience.
• Lead - Lead the DoorDash homepage experience. You love diving into data, obsessing over the consumer journey, and creating a best in class discovery experience.
• Build & Own – Craft the vision, strategy, and roadmap for DoorDash’s homepage – striking a balance between business goals & customer-first solutions. Manage towards quarterly goals and lead the team to hit objectives.
• Influence - Influence and motivate people at all levels across a variety of functions internally and externally. You will advocate for the consumer & homepage metrics, align with stakeholders on tradeoffs, and lead team members across product, analytics, & more.

We’re Excited About You Because…

• You are entrepreneurial. You crave responsibility and want to shape the vision and direction of the company. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team.
• You have 7+ years of experience -- You’ve succeeded in fast-paced cultures or high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience), and you’ve led teams to consistently achieve audacious goals.
• You're a strong operator. You have a talent for managing complex projects and enjoy rolling up your sleeves to get things done. You push to get 1% better and you have strong written & verbal communication skills to get your point across clearly and succinctly.
• You are a humble leader. You lead with empathy and can build a diverse team of strong performers, influencing and motivating people at all levels across a variety of job functions, and helping champion development of DoorDash's future leaders.
• You get to the lowest level of detail. You roll up your sleeves and do what it takes to get things done. You let data win arguments, are comfortable distilling meaningful metrics from large datasets and are excited to use excel and SQL in your role.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$183,000—$247,000 USD

New York Pay Range:

$183,000—$247,000 USD