Senior Manager, Sales Strategy - Afterpay & Cash App

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The North America Sales Strategy Team operates at the intersection of Afterpay & Cash App Pay’s Enterprise Sales & Account Management organization and our partners across F&S, Partnerships, Revenue Operations, Analytics, Product, Marketing, Legal, and more. We work closely with NA Sales & AM leadership and cross-functional teams to define, operationalize, and measure our acquisition, upsell, and growth strategies. We are strategists and operators in equal measure, identifying unlocks to accelerate acquisition of new business and expand relationships across our existing merchant partners.

We are looking for a Senior Manager on the Sales Strategy team to own the planning, execution, and measurement of new sales-led initiatives for Afterpay & Cash App Pay’s North America Enterprise & Mid-Market Sales Org. This person will take on an array of special projects and programs that will require them to be a high impact contributor; gaining exposure to a variety of challenges, processes, and data. As a Sales Strategy Senior Manager, you will be responsible for leading cross-functional initiatives from ideation to execution with a focus on driving impact for New Business across Afterpay & Cash App.

What You'll Do:

• Lead Cross-Functional Initiatives: Establish yourself as the go-to strategy and operations lead for the North America Sales organization. Collaborate with leadership across sales, account management, business development, finance, analytics, product development, and marketing
• Coordinate Planning & Reporting: Lead ongoing planning activities and reporting for regular business reviews; provide insights to influence leadership and inform key business decisions.
• Optimize Systems and Operations: Identify and implement improvements in current Sales & AM workflows, processes, and tools that can help improve Sales efficiency and operations
• Drive Strategy & Analyses: Conduct analyses that establish the strategic priorities for the North America Afterpay & Cash App Pay Sales & AM team; impacting GTM strategy, product development, partnership models, sales targets, and more
• Operationalize Insights: Identify key metrics, measure progress against goals, and create processes that turn analysis into action. Surface digestible data-based insights and real-time reporting that inform key leadership decisions and drive growth across our business

Qualifications

• Experience leading high functioning teams to drive forward complex initiatives
• Experience in client facing roles and ability to manage external relationships
• Strong organizational/project management skills with the ability to handle multiple projects simultaneously with tight deadlines
• Proficiency with Salesforce, Tableau, Mode, and other Sales tools strongly preferred
• Strong cross functional capabilities and ability to influence at all levels of an organization to drive for preferred outcomes
• Highly analytical, adept at finding meaning and summarizing key insights from ambiguous data sets combined with superb communication skills
• Curious, self-motivated, bias-for-action (“no task is too small” mentality)
• 8+ years professional work experience, preferably within a fast-paced, high-growth environment in a Sales, Strategy & Operations, or Management Consulting role
• BS/BA required; MBA or Masters degree is a plus

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000

Zone B: USD $171,200 - USD $209,200

Zone C: USD $162,000 - USD $198,000

Zone D: USD $152,700 - USD $186,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
• Paid Life insurance, AD&D. and disability benefits
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.