Senior Manager, Accounts Receivable (Emea Remote)

This role will lead and direct the activities of the accounts receivable team. This individual will be responsible for ensuring that client billings are being issued timely, and customer collections are being followed up on regularly. The position requires a highly motivated individual with a proven background in billing and collections. The position also requires a fundamental knowledge and experience with month end close procedures, controls, analytics, foreign currency issues, and effective management of people and processes.

This is a Global leadership position within a fast-growing, dynamic business and as such there will be an expectation that the individual appointed will have a genuine focus on continuous improvement and the gravitas to drive improvements across the Company’s key business processes.

Responsibilities

• Oversee the collections team, ensuring regular leadership reporting of aged receivables
• Lead monthly meetings with the sales RVPs to ensure they have regular communications regarding their clients invoicing and past due amounts.
• Be the key senior contact for the internal and external auditors to ensure real time collective support on approach to given matters.
• Review the monthly Accounts Receivable flux analysis for both P&L and BS, providing the final copy to the Controller.
• Oversee all aspects of the Billing function including managing contractual deadlines, reviewing invoices and revenue recognition.
• Review and update the bad debt provision quarterly and adjust the audit memo annually.
• Ensure that all billings are generated and sent to customers timely.
• Oversee all aspects of Accounts Receivable function including, billings, application of cash to open receivables, reconciliation of billed A/R, customer collections, and optimizing cash flow.
• Generate and provide revenue and AR reporting to leadership as required.
• Develop and maintain the performance of the team directly and indirectly through Team Leaders, including recruiting, coaching, performance management and developing the team as is needed.
• Assist with audit requests and special projects as assigned.
• Communicate effectively with staff as well as the various departments that play a role in the Billing and A/R functions.
• Perform ad-hoc management related requests and analysis.
• Oversee the reconciliation of Accounts Receivable related accounts such as: accounts receivable, unbilled receivables and bad debt. Identify and resolve potential general ledger versus project activity balance variances.
• Leads process improvement initiatives, finding solutions to complex billing, revenue and accounts receivable issues.
• Communicate and work alongside key stakeholders including FP&A.

Qualifications

• Strong solution-oriented leadership skills with a demonstrated ability to influence management and contributors at all levels of the organization and across functions
• 10+ years of experience with full cycle accounts receivable including both billings and collections
• 5+ years working with different sales, VAT, GST schemes
• Tech savvy with proven experience of working in NetSuite
• Strong effective communication skills at all levels of the business, including c-suite
• Bachelor's Degree from an accredited institution in a relevant field
• 5+ years working with multiple entities and different foreign exchange rates
• 5+ years of experience managing staff and proven effectiveness
• Experience of working within a complex US corporate structure highly advantageous
• Experience of working for a SAAS Company preferred

Additional Information

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Charitable contribution match*
• Health Care Coverage*
• Competitive Paid Time Off
• National Holidays*
• Tuition Reimbursement*
• Remote First Culture
• Paid Volunteer Time*
• Retirement Plan with match/contribution*
• 2 Founder Days + Juneteenth Observed
• 4 Self-Care Days per year
• Flexible/hybrid working
• Parental Leave*

• Varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.