Senior Instructional Designer - Devonway, Utilities

JOB DESCRIPTION

Candidates MUST have at least 8 plus years’ experience with at least 3-4 years direct experience in operational and technical training and experience with utility operations is a plus.

Communications, Program and change management and savvy content development experience is a must have.

Job Title: Visual Training Lead – Utility, Instructional eLearning

Duration: 6 months (contract)

Location: Portland OR USA 97204 (Remote)

Required Skills: Utility Operations & Technical training background, training tools & knowledge management systems, instructional design, and Instruction theories: adult learning, on-the-job learning, knowledge management theories, and principles in both virtual and classroom instruction.

:

• Training Specialist with strong communication and writing abilities.
• In this position, you will use your exceptional training program design skills and adult learning expertise to develop the training strategy and accompanying materials, as well as manage the training delivery, including facilitating the training of end users on how to use the software tool client is implementing.
• Our client kicked off the third phase of a compliance software implementation project and is seeking to add an organized and experienced training lead to join their organization.

Job Responsibilities:

• Leading a needs assessment as well as the design and implementation of learning solutions for client’s compliance personnel and end users, to facilitate effective compliance tracking and documentation using the new software.
• Facilitating or leading a team of facilitators/SMEs for instructor-led training, establishing group norms, adapting content to participant needs, ensuring emotional safety, and leading discussions and activities.
• Identifying future training needs.
• Aligning training material, communications and approved templates to brand concepts and standards.
• Acting as a resource for colleagues with less experience.
• Writing or editing content, developing format, reviewing layout, securing needed reviews, and publishing materials.
• Meeting the timelines for the project to facilitate the delivery of high-quality, effective training.
• Creating and delivering a client-specific training development plan complete with materials, tutorials, instructions, manuals and learning resources, including live/online delivery and recorded computer-based E-learning trainings based on software product vendor provided train-the-trainer training and materials.
• Collaborating with the project team, internal stakeholders, and subject matter experts via the Microsoft Teams platform.
• Developing, adapting, and disseminating information via designated client business channels on training resources pre and post go-live.

Education and Experience Required:

• Experience Typically eight or more years in training with at least three years of operational or technical training experience. Progressive experience in the field of adult education in an operational environment is preferred. Working knowledge of utility operations is a plus.
• Education Requires a bachelor’s degree in business, science, engineering, adult learning, instructional design, computer-based content development, technology or other related field or equivalent experience.

Competencies (Knowledge, Skills, Abilities)

• Working skills in creativity and innovation
• Advanced skills in written communications
• Advanced skills in facilitation and presentations
• Advanced knowledge of diversity, equity and inclusion principles as they relate to training
• Functional Competencies
• Advanced skills in analytical thinking
• Advanced knowledge of instructional systems design
• Advanced knowledge of grammar, spelling, and style
• Advanced knowledge of learning technologies
• Advanced knowledge of models used to develop or evaluate learning