Senior Customer Success Manager - Carevoyance

At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.

H1’s Customer Success team is focused on building deep relationships with existing customers in order to help them implement the H1 platform, drive engagement, and realize value from the data within our solutions.

WHAT YOU'LL DO AT H1

The primary objective of the Senior CSM role is to be the trusted H1 advisor to each of your clients by proactively identifying and delivering customer value by educating them on H1. This Senior CSM will have experience working with US Medical Claims data & work with H1’s Carevoyance product. You will:

ABOUT YOU

We’re looking for a Senior CSM who is passionate about delivering value to clients. You’ll solve business problems, support and develop relationships with our largest enterprise accounts. This role will suit a committed and collaborative individual who will set our clients up for success and growth. You should be highly organized with strong project management skills.

REQUIREMENTS

Not meeting all the requirements but still feel like you’d be a great fit? Tell us how you can contribute to our team in a cover letter!

COMPENSATION

This role pays a base salary of $95,000 to $110,000 per year based on experience, plus variable commission based on performance in addition to stock options.

H1 OFFERS

H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.