Senior Corporate Investigator Jobs

Leads the corporate investigations function and interacts with personnel across the enterprise (both domestic and international). Partners with senior and executive level management to proactively assess risk of potential fraud and misconduct involving the company's employees, agents and vendors.

• Manages and conducts investigations into suspected fraud or misconduct involving company employees, agents and/or vendors by following corporate guidelines and industry standards, conducting professional, thorough, and impartial investigations, providing recommendations for resolution, maintaining documentation, and escalating to executive leadership as appropriate.
• Partners with Internal Audit to coordinate and lead internal audit projects that leverage fraud and business procedures expertise (e.g. Claims, Underwriting, etc.).
• Partners with business units and internal audit to strengthen internal controls and determine process improvements by identifying and exploring root causes of security issues.
• Leads the development and deployment of employee education campaigns related to fraud detection and prevention methods.
• Delivers updates to CFO, General Counsel and Internal Audit leadership by compiling and delivering a quarterly Corporate Investigation Report, maintaining and assessing Scorecards and Metrics.
• Proactively identifies potential fraud situations by working with the data analytics team to develop and monitor predictive data analytics and partnering with the respective business units to create strategies to prevent further opportunities.
• Protects company by investigating suspected cases of underwriting and premium fraud and fraudulent use of the company’s names or trademarks.
• Leads the corporate investigations function by participating in the development and execution of enterprise-wide strategic priorities to proactively address and reduce opportunities for fraud.
• Manages the restitution process by ensuring all funds are recouped and delivered to CNA from resolved investigations.
• Participates as a member of the company’s Critical Response Team to safely resolve incidents of potential work place violence.

• Thorough knowledge of the insurance industry and the organization's products, policies and procedures.
• Excellent analytical and problem solving skills, including the ability to exercise independent judgment and make sound business decisions.
• Ability to travel.
• Effective project management skills, including ability to handle multiple concurrent investigations/assignments and differing customer needs while delivering timely, high quality output.
• Proven project management skills, including ability to handle multiple concurrent investigations/assignments and differing customer needs while delivering timely, high quality output.
• Knowledge of Microsoft Office Suite and other business related software systems.
• Excellent verbal and written communication skills and ability to effectively interact and collaborate with all internal and external business partners at all levels within the company.
• Ability to embrace change and value diverse ideas and opinions.
• Experience utilizing data and predictive analytics to proactively identify, measure and avoid potential fraudulent situations and opportunities.
• Expert knowledge of fraud investigations and investigation practices.
• Ability to manage ambiguous situations.

• Certification in criminal justice and investigations or equivalent professional training in fraud detection and technical investigation methods is preferred.
• Typically a minimum of eight years of related work experience preferably with some insurance or civil/criminal case exposure.
• Bachelor's degree with Master’s preferred in a related discipline, or equivalent.