Security Field Supervisor - Trailer

GardaWorld -
Security Services
Job Title: Security Field Supervisor - Trailer
Location: Austin, TX
Hourly Pay Rate: $20 hour
Shifts and Hours: Saturday - Sunday 6pm-6am, Tuesday 3pm-11pm & Friday 3pm-11pm (40 hours/week)
Included Benefits and Perks: Full medical, dental, vision, 401(k), free uniforms, direct deposit, paid vacation, employee assistance program
General Job Functions:
The Field Service Supervisor provides drive-by patrol services to our trailer accounts in the Austin area. The FSS is responsible for working with the Client Service Managers, Account Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee a team of Special Response Officers.
Who is GardaWorld?
GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer.
JOB DESCRIPTION
Job Responsibilities specific to this client site include, but are not limited to:

• Distribute information to posts as directed by Branch or Corporate office and/or obtaining signed acknowledgements or other documents and returning such documents to Branch office;
• Work with Operations Managers to coach, counsel, discipline, train and manage relationships with Security Officers.
• Address escalation of "after hours" and "cold start" calls to ensure enough coverage at customer sites.
• Field Supervisor is responsible for maintaining a working knowledge of all posts within their regional area of responsibility.
• Identify any personnel problems occurring and forward any such issues to Operations Manager and/or Human Resource Coordinator. Field Supervisor may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Human Resource Coordinator.
• In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible. Field Supervisor may be required to "stand post" on an as-needed basis for an undefined period.
• Responsible for visiting assigned post locations on a regular basis to conduct post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained.
• Perform day / night site visits to inspect and supervise Security Officers in the field.
• Respond to call-offs that occur during the Field Supervisor shift.
• May be responsible for administering counseling or disciplinary actions that have been initiated by Operations Manager, Human Resource Coordinator or a policy infraction observed by the Field Supervisor.
• Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations Managers.
• Field Supervisors will work closely with Operations Managers on a day-to-day basis.

QUALIFICATIONS
Qualifications specific to this opportunity include but are not limited to:

• Non-Commission security license or the ability to obtain one
• Experience in scheduling, operations or other functions of security industry a plus
• At least 21 years of age or older as required by applicable law or contractual requirements
• Must have a valid drivers license and pass an MVR screen
• Previous supervisory experience in the security industry, military, or law enforcement is required
• 1 year of security experience. Some college education desirable.

General Qualifications to work in physical security at GardaWorld include:

• Pass an extensive screening process
• Possess at least a high school education or equivalent (GED)

If you want a real career opportunity where you're part of a dynamic supportive team that's dedicated to your success, check us out. We're a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you'll have plenty of room to grow - and that's just for starters. Explore your future with us today.

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License # B07179
GardaWorld Security Services
(not the physical location of the job site)
1341 West Mockingbird Lane Suite 800W
Dallas, TX 75247
Qualifications
Education