Restaurant General Manager Jobs

General Manager

Chicken N Pickle, the hottest entertainment concept in town, is looking for top restaurant talent. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept. If this sounds like you, we want to hear from you!

As a General Manager:

To be successful in this role, you’ll need management skills and experience in both front and back of the house, as well as events and pickleball activities. The GM will direct and oversee operations in all departments, including Pickleball, Events, Catering, Kitchen, Service / Bar, and Marketing. You will inspire, train, and oversee the departmental managers, by developing team skills and accountability.

Responsibilities:

● Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality

● Demonstrates and supports a culture of diversity, equity and inclusion

● Coordinate daily Front of the House and Back of the House operations

● Supervise and evaluate department managers

● Hire and terminate teammates, with department managers

● Deliver superior service and maximize customer satisfaction

● Respond efficiently and accurately to customer complaints

● Regularly review product quality and research new vendors

● Oversee staffing levels and Cost of Goods

● Appraise staff performance and provide feedback to improve productivity

● Ensure compliance with sanitation and safety regulations

● Manage restaurant’s brand and manage ways to improve it

● Control operational costs and identify measures to cut waste

● Create detailed reports on weekly, monthly and annual revenues and expenses

● Promote the brand locally through community and restaurant events

● Recommend ways to reach a broader audience (e.g. discounts and social media ads)

● Train new and current employees on proper customer service practices

● Implement policies and protocols that will maintain future restaurant operations

● Promote continuous skill development through online courses, coaching and training programs

Requirements:

● Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role

● Excellent organizational and leadership skills

● Bilingual preferred

● Knowledge of Food Safety, liquor requirements and quality standards

● Extensive food and beverage (F&B) knowledge, with an understanding of ingredients and dishes in a restaurant or catering organization.

● Familiarity with restaurant management software, like HotSchedules, Point of Sale and accounting software.

● Strong leadership, motivational and people skills

● Acute financial management skills

● BS degree in Business Administration; hospitality management or culinary schooling is a plus.

● Perform in an active, fast paced, indoor and outdoor venue, during inclement weather, holidays, weekends and nights.

Benefits:

Competitive Pay

Medical, Dental & Vision Coverage

Life Insurance

401K with company match

20 days PTO

Discounted dining

Pet Insurance

Maternity and Paternity Leave

Charitable Match

4 Paid days to Volunteer

Relocation opportunities

September 7th- Employee Appreciation day!

Closed Christmas Day!

Job Type: Full-time

Pay: $67,000.00 - $82,000.00 per year