Assistant Manager, Bear Necessities - Bear Necessities

Scheduled Hours

37.5

Position Summary

This position has complex managerial work involved in the planning, purchasing, merchandising, selling, and inventory of supplies, general merchandise and convenience items and other items for Bear Necessities. In tandem with the Retail Manager, the Assistant Manager confers with students, staff, faculty, vendors, publishers, and other representatives regarding order requests, merchandising resources and availability, purchasing timelines, costs, stock and inventory and other matters.
Experience as a store manager and buyer of diverse product classifications (logoed apparel/gifts, health and beauty supplies) and knowledge of different business areas such as sales, marketing and purchasing, are a part of the daily and strategic planning of the BNRM. An effective BNRM will also be able to hire and motivate student staff who will perform tasks according to the needs of the store, including trend style merchandising, social media marketing and will provide great customer service to the WUSTL student and campus community.

Primary Duties & Responsibilities

Manage and Supervise

• Ensures the store fulfils all legal health and safety guidelines.
• Maintains regular store inspections and resolve any issues that might arise.
• A BN Assistant Manager is cross trained and will be able to work in all areas of the store and direct the work of student assistants.
• Public contact and troubleshooting is extensive and includes customers -students, staff, vendors and others for the exchange of policy and procedural information.
• Oversees store operations, delegate responsibilities to student staff.
• Develops Student Staff weekly schedules.
• Develops standard operating procedures manual, update and refresh annually.
• Hires, trains, supervises, and guides student staff towards maximum performance in store operations.

Financial

• Conducts an annual report of physical inventory.
• Determines pricing, receives, logs, prices, stocks, and stores incoming clothing, equipment and supplies, general merchandise, and convenience items.
• Oversees the Fulfill annual PCI compliance audit and report quarterly to WSWU/Aux Business on financial status of store inventory and sales.
• Responsible for submitting and approving payroll for Student Staff.
• Works with the Manager in preparing and manage the store’s budget aiming for minimum expenditure and high efficiency.

Marketing

• Supervises student marketing interns and internships for web sales and development.
• The plan will include the organization and overseeing of in-store promotional events or displays, development and monitoring of social media posts, production of advertising for university publications, develop a promotional calendar and implement website banners and ads.
• Creates an annual strategic plan for Bear Necessities for maximizing store sales via a calendar of marketing and events to increase in-person traffic and online ordering.

Customer Service

• Maintains high quality customer service by welcoming and connecting with customers, discovering customer needs, and appropriately suggesting products to enhance service and meet goals, responding to customer needs, and thanking customers.
• Engages with customers and address any customer concerns to ensure the best shopping experience.

Assistant Buyer

• Keeps the Manager abreast of market trends to determine the need for improvements in the store.
• Receives, monitors, reports all shipments into Point-Of-Sale (POS) database for sales & inventory.
• Stays in contact with vendors and shippers.
• Develops assortment plans to purchase products and maintain inventory; analyze sales, revenue reports and trends to make forecasts.

Other duties as assigned.

Preferred Qualifications

• Collegial leader, strong team orientation and mentoring skills.
• Must have ability to determine Open To Buy (OTB) and maintain store budget.
• Demonstrated knowledge of resource and product trends.
• Effective problem solver, accomplished and effective communicator, both written and verbal.
• Preferred experience with a minimum of two years of higher education experience working at a branded apparel store.
• Experience with budget development and data entry related to POS (Unify) and data analysis to create reports for administrative review.

Required Qualifications

Bachelor’s degree in business administration or related field and two years of experience as a retail store manager or equivalent education and experience to equal six years.

Grade

G09

Salary Range

$43,400.00 - $71,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Up to 22 days of vacation, 10 recognized holidays, and sick time.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.