Resettlement Assistant Jobs

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Document participant services and activities thoroughly and in a timely manner in accordance with program and World Relief Modesto requirements
• Organizing and completing school enrollment for all school-aged children
• Create case files prior to case arrival
• Completing pre-arrival preparations such as assisting in locating and securing suitable housing, purchasing housing essentials, furniture and basic food supplies, setting up utilities, etc. in accordance with R&P Cooperative agreement and in collaboration with caseworkers and the Donation Coordinator
• Provide transportation to Social Security, Community Services Agency, Public Health Department, employment service providers and any other required or beneficial public services
• Attend meetings as instructed by supervisor
• Work alongside Donation Coordinator to organize apartment set-ups in accordance to the Cooperative Agreement
• Assist with the solicitation and inventory of all in-kind donations
• Other duties as assigned

Knowledge, Skills, & Abilities

• Ability to speak clearly and comfortably on the phone with partners and participants, which include people with limited English abilities and/or the use of interpreters
• Ability to work and communicate effectively in a multi-cultural environment
• Ability to utilize digital communication tools, such as Zoom, TEAMS, and other platforms
• Alignment with WRM core values of serve, drive, care
• Proficiency in Microsoft Office applications
• Highly self-motivated and comfortable working independently towards case-specific, department, and office-wide goals
• Ability to work as part of a team and support Resettlement Specialists

Requirements

• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Previous multi-cultural experience and proven ability to communicate well with people of varied backgrounds
• Some case management or equivalent experience preferred
• Fluency in written and spoken English

• Dental
• Medical

• Critical Illness, Hospital Indemnity, and Accident insurance policies
• Paid Parental Leave (12 weeks for qualified employees)
• Offer 16 Paid Holidays!
• FSAs: Medical & Dependent Care, & Commuter Funding
• Vision
• Supplemental Life Insurance (employee, spouse, and children)
• Paid Sick and Vacation Time

• Accidental Death and Dismemberment (AD&D)
• Employee Assistance Program (EAP)
• Long Term & Short-term Disability
• Long Distance Travel Insurance
• Group Term Life (employee, spouse, and children)

• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.

• Working Advantage Discount Program
• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The employee frequently is required to sit, reach with hands and arms, talk and hear.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• Physical, emotional and intellectual demands
• Year-end archiving activities involve repeated lifting and bending.
• General office setting. World Relief also offers hybrid and remote schedules for limited positions.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.