Medical Assistant Jobs

JOB SUMMARY:

Performs routine clerical and clinical tasks within the Four Points Clinic, while assisting the Primary Care Provider and other licensed providers. Provides quality patient care efficiently and cost effectively at the direction of the Primary Care Provider. Works collaboratively with clinical team to ensure that excellent care is provided every day.

Work Schedule:

Monday - Friday; 7:45 AM - 4:15 PM; 30 minute lunch (unpaid)

JOB FUNCTIONS:

include, but not limited to, the following:

• Supervise and support health advocates
• Coordinates with the Business Office to assure billable services are being processed in a timely manner
• Ensures referrals follow the proper processes per the Referral Process and Purchased Referred Care policies and procedures
• Track status of referrals (i.e., surgeries)
• Develops self-care plan in collaboration with patient
• Maintains inventory and a maintenance schedule of supplies, ordering and restocking as needed to ensure availability for patient care. Prepares and submits orders for supplies and medications
• Support Patient in Self-Management and Behavior Change Using Motivational Interviewing and Coaching:
• Under the direction of the Primary Care Provider, assigns procedural and diagnostic coding in the Tribe’s EHR system
• Coordinates with care managers in other settings as appropriate
• Assess and track patient capacity for and confidence in self-care
• Attends training to stay current in field
• Cleans and sanitizes waiting room, bathroom, exam rooms, office spaces, etc. as needed.
• Follow up and coordinate care with referral provider
• Performs complete intake process as specified by physician or other providers (chief complaint, history, vital signs, height, weight, OFC, care process model data, etc.). Prioritizes patient needs. Assists provider with examinations, procedures, treatments, and interventions
• Provides information on enabling services (e.g., transportation)
• Support development of agenda for team meetings
• Maintains CLIA paperwork and standards
• Provides or connects patients with support programs
• Provides patient education and referrals as directed for services provided by the Behavioral Care Department
• Provides information about recommended or available services and contract
• Works collaboratively with referring physician and other members of care team
• Personalized Primary Care:
• Provides self-monitoring tools
• Maintains list of key community service agencies with contract information
• Assess and supports patient in adopting health behaviors; and assess and arranges treatment for mental health and substance abuse problems
• Facilitates advanced care planning (Advanced Directives). Establishes process for reminder letters and phone calls
• Coordination of Care:
• Assists with the cleaning of the facility
• Administers screening tests to patients (i.e., visual tests, audiology, spirometry, EKGs, skin-test etc.) within practice type
• Review data summary on regular basis
• Follow through with pharmacy refills, scheduling out of clinic procedures, obtaining, reporting, and tracking of lab results, leaving phone messages, and distributing faxes
• In collaboration with clinician, establish written care plan for patients transitioning from pediatrics to adult
• Participates in the Vaccine for Children program by tracking immunizations, inventory control and reporting data as required
• Assess readiness to change
• Supports clinicians and team to achieve personalized primary care goals
• Covers other staff when needed, including traveling to another clinic.
• Completes patient and related documents in accordance with EHR//Meaningful Use standards and protocols and complies with PITU EHR policies including patient history, physical and vital information into the Tribe’s EHR system
• Attend clinic team meetings and medical home meetings to assist with process design and help resolve team issues
• Conducts pre-authorizations, referrals, etc. in accordance with third party insurer requirements
• Provide information on health insurance resources
• Team Base Care:
• Coordinates with Patient Support and Outreach team regarding referrals, support and follow up care
• Facilitates transition of care (unscheduled hospital admissions, emergency department visits, skilled nursing home)
• Completes pre-visit planning (reviews chart before visit, notifies patient of test needed before the visit)

Requirements

General Requirements:

• Must pass a criminal and fingerprint background check according to P.L. 101-630 standards required.
• Must be insurable through the Tribe’s vehicle insurance required
• Must successfully complete the Medical Assistant credentialing process required
• Must pass a pre-employment alcohol/drug screening required

Education & Experience:

• High School diploma, equivalent GED or higher required
• One (1) year experience in back office in a medical/clinic setting required

License & Certification:

• Must possess, maintain, and provide proof of a valid Driver’s License required.
• Must obtain, maintain, and provide proof of a valid First Aid, CPR and/or BLS Certified (Red Cross or American Health Association) within three (3) months of hire required.
• Must obtain, maintain, and provide proof of a valid Medical Assistant Certificate (National MA Certifications/Registration, Registered Medical Assistant of AMT, National Certified Medical Assistant, Certified Clinical Medical Assistant or Certified Medical Assistant of the AAMA) within six (6) months of hire required

Benefits

• Paid Birthday Leave
• HSA Bank Account - Monthly employer contributions
• Wellness Program - Earn up to $1,000 into your HSA account per year
• Supplemental/Voluntary Benefits (Aflac, Life/AD&D and Short-Term Disability, Hospital Indemnity, Accident, Critical Illness)
• Paid Time Off
• Education Assistance Program
• Employee Assistance Program
• Retirement Plan (401k, Roth) - Dollar for dollar match up to 6%
• Paid Holidays (Federal, State and Tribal) - Paid according to set work schedule only
• Group Health Care Plan (Health, Dental, Vision, Life/AD&D and Long-Term Disability). Employer paid premiums for Employee, Spouse and Dependents
• Paid Bereavement Leave