Remote Inside Sales-Product Advisor

PRN Physician Recommended Nutriceuticals is looking to add a remote Inside Sales- Product Advisor to our growing team.

Physician Recommended Nutriceuticals® (PRN) is a leading producer of evidence-based eye health products, including nutriceuticals, medical devices, and lid hygiene care. Our products are recommended by thousands of doctors across the US, Canada and UK. It took passion and dedication from our team members to get us here. We understand we must reward team members competitively which is why we devote resources to developing and advancing their careers.

Position Summary:

The Inside Sales-Product Advisor is responsible for helping to educate physician referred customers and to assist them in making an informed purchase decision. The Product Advisor is expected to be a subject matter expert on all PRN Products and the processing procedures pertaining to establishing customer orders and accounts. The successful candidate will be a self-starter who does not need a lot of guidance making quick decisions and influencing customer purchase decisions in a dynamic environment. Familiarity with nutrition and integrative medicine a plus! The hours for this position are 9:30 AM - 6PM PST.

Responsibilities

• Responsible for daily prospecting and conversion of warm leads.
• Assists in resolving issues and following-up with customers on a timely basis.
• Answers incoming calls to assist patients in ordering their doctor recommended supplement.
• Performs other duties as assigned
• Achieves sales and other individual metrics.
• Maintains call quality scores above 90%.
• Answers questions regarding the product, billing, and account updates.
• Manage daily inbound and outbound calls.
• Processes customer requests in timely manner.

Essential Skills and Experience:

• The ability to convey complex health-related information to the appropriate audience in an accurate manner.
• At least one year as a successful inside sales agent/customer service representative is a plus.
• Superior verbal communications skills.
• Ability to adapt to a changing environment.
• Excellent organizational and time management ability.
• Undergraduate or graduate degree in a science discipline preferred.
• Must be a driven goal oriented professional.
• Strong aptitude for multitasking.
• High degree of accuracy in data entry and computer skills.
• Experience in health or related field a plus.
• Highly self-motivated, quick learner.
• Successful sales experience.
• Capacity to work collaboratively in a team environment.
• Creative problem solver.

Benefits include:

Medical, dental, & vision benefits.

Company paid life insurance, long-term disability and short-term disability coverage.

Remote position

401k with company match.

Friendly, team-oriented work environment.

We are an Equal Opportunity Employer