Inside Sales Team Lead - Contract

The Company

PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability.

We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world.

Role And Responsibilities

We are looking to hire an Inside Sales Team Lead who will play an integral role in achieving the commercial organization's objectives and goals. In this role, you will influence demand and grow revenue through lead and order generation. In addition to managing a book of business of your own, you will be responsible for overseeing and managing a team of Inside Sales Associates, including tracking their activity, preparing and maintaining records for sales leads and account status, and ensuring the team reaches or exceeds their goals. You will also work closely with the PAX sales teams to develop and utilize sales strategies to increase market penetration, identify key dispensaries and figures, and generate interest in our growing product portfolio. This is a full-time hourly position.

As the Inside Sales Team Lead, you will...

• Handle all tactical requirements for new account onboarding including, but not limited to:
• Deliver value by forging new relationships and understanding market dynamics and demand
• Hire, develop, and train all inside sales associates
• Handle account creation in systems of record
• Provide accounts reconciliation support (ie. invoices, payment submission)
• Develop, communicate and execute upon inside sales account gameplans including weekly and daily goals/quotas, pitch scripts aligning with broader business objectives, and transition planning for secured accounts
• Monitor and track the activity of the Inside Sales team, ensuring they meet growth objectives within their targeted, and report on performance to the Regional Sales Directors and broader commercial leadership team
• Onboard / train customers as needed
• Ensure compliance documentation is up to date for all new and existing target retailers
• Work closely with the Regional Sales Directors and Sales Operations to analyze market trends and discover new opportunities for growth, evaluate and set sales objectives on an account basis, and integrate efforts into the broader region's tracking and account management
• Evaluate PAX online dispensary menu presence, identifying opportunities to enhance placement, product descriptions and imagery
• Concurrently manage a team of Inside Sales Associates while individually managing a book of business
• Ensure all new accounts uploaded to SFDC/SOR
• Facilitate dispensary support and order fulfillment using available resources and tools

Required Skills And Abilities

• Skilled in relationship building
• Friendly, approachable, and outgoing personality
• Sales skills, including persuasion, overcoming objections, active listening, and negotiation
• Excellent communication (verbal, written) and presentation skills
• Adaptable with the ability to prioritize tasks
• Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
• Excellent time-management skills

Qualifications

• Bachelors degree and 3+ years of experience in retail, telemarketing, customer service, or lead generation role
• State Law requires that applicants be 21 years old
• Ability to work independently, run multiple concurrent projects, and drive initiatives in a cross-functional environment
• Willing to undergo a background check in accordance with all applicable federal and state laws
• CPG experience preferred; familiarity with cannabis or another highly regulated, fragmented industry a plus

Compensation

This role has a pay range between $28-32/hour + 10% commission on first order from new accounts.This pay range represents what we believe, in good faith, this role will pay. The final pay will depend on many factors, including years and depth of experience, level, and location of the employee. We only expect to pay the top of the range in rare and exceptional circumstances, for candidates that far exceed the requirements and expectations of the position.

PAX VALUES

Put Consumers First - We are here to enhance their lives. We put their needs first in everything we do. We work together to deliver unique solutions for their benefit.

Build a Community - We are active and beneficial builders of a global community. We collaborate together to support sustainability, well-being and social equity efforts—both internally and externally—to establish cannabis as a force for good.

Innovate with Passion - We are passionate about enhancing the cannabis experience by making it positive, accessible and intuitive. We set the standards, innovate for consumers and find the yes as a team.

Be the Solution and Collaborate - We work as a team to achieve winning outcomes, knowing we each individually are the solution, but can only succeed together.

Lead with Humility and Transparency - We stay open and humble in everything we do. We value learning from each other, and cultivate transparency in our culture and products.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.