Receptionist Jobs

Job Details

Job Location

Passages Malibu - Malibu, CA

Position Type

Full Time

Education Level

High School Diploma or G.E.D.

Salary Range

$19.00 - $19.00 Hourly

Travel Percentage

Local travel among company locations

Job Category

Admin - Clerical

Description

Receptionist Full Time

Rated the #1 Rehab in the World by Healthcare Global, Passages is the most exclusive holistic, Non-12 Step, drug, and alcohol addiction program available today. Our caring and passionate team at Passages has successfully helped thousands of people dependent on drugs and alcohol.

We’re looking for someone to join our team as Receptionist who will greet visitors and assist with inquiries on the phone and personal interaction. Provide information regarding the organization to the general public and clients in a professional and accommodating manner. We offer very competitive rates and a robust benefits package, including student loan repayment assistance and a tuition reimbursement program.

The Receptionists responsibilities include but are not limited to

• Take and relay messages to appropriate staff
• Greet guests and clients entering the facility and issues visitor badges after confidentiality forms are signed
• Answer telephone, screen, and direct calls
• Direct persons to correct destination

Qualifications

Qualification Guidelines:

Knowledge, Skills, And Abilities

• Ability to work on computers for periods of time
• Knowledgeable on relevant software applications
• Proficient on customer service principles and practices
• Physical Demands:
• Basic knowledge of administrative, clerical procedures and using office equipment
• Basic knowledge of chemical dependency and psychological disorders
• Ability to communicate with others by telephone, email, and personal interaction.
• Must be flexible in work hours in order to meet facility needs
• Must maintain self-control in volatile or hostile situations, such as when verbally or physically confronted
• Normal demands associated with an office environment
• Must be able to set therapeutic limits and maintain therapeutic distance with clients and maintain therapeutic boundaries with clients during treatment and after discharge
• Excellent written and verbal communication skills
• Able to address and prioritize multiple task demands within established time frames
• Ability to stand, walk, and sit
• Office environment with moderate noise level
• Work Environment:

Competencies

Education/ Experience:

• Excellent customer service skills
• Experience working in a mental health/substance abuse facility helpful
• Minimum of at least 1 year experience in an office environment
• Excellent verbal and written skills
• Organized and able to multi-task
• High school diploma or GED equivalent required