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Rcm Business Partner Liaison

Company

GenesisCare

Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-06-27
Posted at 1 year ago
Job Description
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Role Summary:
The Business Partner Liaison will be responsible for providing day-to-day leadership, planning, organizing and executing department activities and delivery of strategic initiatives while maintaining continuous quality improvement. Ownership of the vendor service ,contracts (s) includes delivering the business objectives (Key performance indicators), the successful transitions, service delivery and cost effectiveness (includes invoice reconciliation for each vendor agreement).
It also includes the issue resolution, managing vendor relationship (portfolio based), stakeholder management and effective communication. In case of accountability of strategic initiatives - deliver successfully on timelines and business objectives, after identifying the best-in-class benchmarks and associated services and technology information / vendors / trends.
The Business Partner Liaison will have strong experience in end-to-end revenue cycle operations and will serve as a liaison between GenesisCare RCM leadership team and vendor onshore and the global offshore teams.Strong expertise in RCM including eligibility, prior authorization, billing, payment posting, AR collections, training, quality, and audit.
Your Key Responsibilities:
  • Articulate vendor needs, process, current & expected RCM KPIs to internal RCM Operations. Maintain issues log and communicate status and resolution of any issues causing barriers achieving performance goals.
  • Develop and maintain good relationships with external vendors both on-shore and global leaders in each area services are being provided to GenesisCare.
  • Work with RCM senior leadership and RCM Financial Analyst to develop key operation indicators for all areas within RCM workflows. Drive all analytics and MIS reporting to customers.
  • Be a thought leader on RCM automation and use of technologies and integration between GenesisCare EMR, Waystar, and Intergy billing software.
  • Obtain data and information required by staff to execute contracted services. Ensure procurement of data for operations.
  • Work with GenesisCare RCM leadership, RCM Practice Performance Liaison, Clinical Operations teams on front-end RCM improvements such as eligibility, prior authorization & credentialing process gaps to improve the overall RCM financial performance.
  • Understanding of all specialties (Radiation Oncology, Medical Oncology, Urology, Surgical Oncology, etc.)
  • Host and coordinate monthly & quarterly Business Reviews (QBRs) with all the vendors.
  • Monitor vendors performance measurements, and present outcomes to RCM senior leadership on a weekly/ monthly basis.
  • Create action plans for remediation of any identified issues.
  • Be a subject matter expert (SME) on all RCM process and integration with all vendors.
  • Ensure comprehensive SOPs, and process flows are created and maintained for all areas managed by vendors. Obtain sign-off from senior RCM leadership.
  • Ensure the RCM vendor responds to internal RCM on any inquiries requiring action in a timely manner.
  • Identify key stakeholders within vendor organization and build a rapport on setting realistic expectations for processes and deliverables along with RCM senior operations team.
  • Other duties as assigned.
Minimum Qualifications:
  • Past Experience in large volume and high $ value RCM projects either as part of a RCM outsourcing vendor or in-house RCM operations ( $100 million and above in annual insurance & patient collections)
  • Expertise RCM Analytics and Reporting/MIS
  • Strong RCM leadership experience
  • Bachelor or Master’s Degree
  • Strong process improvement experience
  • RCM Automation experience
  • Strong RCM expertise in the individual process like credentialing, eligibility, prior authorization, billing, payment posting, AR & Denial Management, Patient collections, RCM outsourcing
Preferred Qualifications:
About GenesisCare:
Across the world, we have more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. For radiation therapy, that includes over 130 centers in the U.S. as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. in over 170 integrated medical offices. Every year our team sees more than 400,000 people globally.
Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
#LI-CS1
#LI-REMOTE
GenesisCare is an Equal Opportunity Employer.