Provider Engagement Associate Jobs

What Provider Engagement Reps contribute to Cardinal HealthThe Provider Engagement rep is a remote, inside based position, responsible for driving sales and services to new and existing customers. They support the field and inside sales teams for the Diabetes or Ostomy/Urology categories by conducting ongoing outreach to warm prospects and existing customers, with a focus on driving growth through accelerated customer onboarding, improved HCP experience, and long-term customer relationships.

About Cardinal Health at-Home Solutions

Cardinal Health at-Home Solutions, whose ultimate parent company is Cardinal Health, Inc., a Fortune 15 company, is a market-leading medical supplies provider, with complementary segments, serving people with conditions in the United States. The company services 3 million customers per year through two distinct businesses: Edgepark and Cardinal Health at-Home. Edgepark works with 13,000+ health care professionals to make it easy for consumers to choose and receive the supplies needed to live their best life. We help keep life simple: from product awareness and order status, to insurance coverage details, we are advocates through the complexities of healthcare.

Accountabilities

• Accelerate the new customer onboarding experience by conducting proactive outreach to healthcare professionals and patients (endocrinologists, PCPs, WOCNs, etc.)
• Execute outreach campaigns tied to strategic priorities
• Meet and exceed the goals and objectives identified by Cardinal Health
• Create a positive experience by providing upfront education on the Edgepark process, e-prescribing platforms, and medical policies
• Collaborate with the Customer Operations team to manage new and at-risk accounts
• Support the Diabetes or Ostomy/Urology field and inside sales teams by selling the benefits of Edgepark to identified prospects within assigned geographies
• Conduct weekly pipeline reviews with the Diabetes or Ostomy/Urology reps to track, measure, and document efforts and success
• Utilize Salesforce for account management, including updating account information, contacts, activities, campaigns
• Understand Edgepark’s Diabetes or Ostomy/Urology supply categories, demonstrating knowledge of industry trends, developments, key competitors, terminology, technology, challenges, and reimbursement.

Qualifications  

• Ability to work both independently and in a team setting towards meeting established goals
• Highly effective organizational skills
• Well-developed written and oral communication skills
• Bachelors in related field, or equivalent work experience, preferred
• Experience in related field, preferred (medical products, healthcare services, pharmaceuticals)
• Experience with or ability to learn systems such as Salesforce, Word, PowerPoint, Excel, and Outlook

What is expected of you and others at this level

• Follows established procedures to resolve readily identifiable technical problems
• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Develops competence by performing structured work assignments
• Works under direct supervision and receives detailed instructions
• Works on projects of limited scope and complexity

Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.