Provider Engagement Coordinator Jobs

Excellence in process management and organizational agility

Enable channel strategies to enhance physician and patient experience within client programs

Expert communication and presentation skills. Problem-solving talent and program development skills.

Healthcare industry experience – technology, terminology, systems and processes

Understanding of Health Plan and Health System workflows and priorities. Prior experience communicating with stakeholders across health ecosystems required.

Proactive leadership style with strong listening skills

Manage multiple open requests for application retrieval efforts

Strong verbal, listening, written, and communication skills

Would love to see experience in collections, cold calling, and call center

Contact providers using phone, email, and/or fax

Remain professional and courteous to build rapport during all client interactions

Keep track of assigned requests and prioritize by the due date

Understand and keep up to date with healthcare industry and knowledge

All other job duties as assigned

Strong written and verbal communication skills

Strong interpersonal and organizational skills

Experience in healthcare field or with any Electronic Health Record is a plus

Competitive Health Benefits including Medical, Vision, Dental and Life Insurance

Create a positive experience by providing upfront education on the Edgepark process, e-prescribing platforms, and medical policies

Utilize Salesforce for account management, including updating account information, contacts, activities, campaigns

Accelerate the new customer onboarding experience by conducting proactive outreach to healthcare professionals and patients (endocrinologists, PCPs, WOCNs, etc.)

Collaborate with the Customer Operations team to manage new and at-risk accounts

Understand Edgepark’s Diabetes or Ostomy/Urology supply categories, demonstrating knowledge of industry trends, developments, key competitors, terminology, technology, challenges, and reimbursement.

Bachelors in related field, or equivalent work experience, preferred

WORK STYLE: Mostly remote work, with minimal travel for meetings, conferences, and/or trainings

Very rarely will before/after hours, nights, weekends, holidays, or overtime be offered and will not be required.

Experience within the dental field/industry (ie clinical experience, billing experience, front office/reception experience, sales/marketing experience, etc)

Proactive thought leadership/Root Cause problem resolution skills

Excellent oral and written communication skills

Ability to multi-task, manage multiple projects, and meet deadlines

Two years experience in a related field with demonstrated knowledge that provides the necessary knowledge, skills, and abilities.

Experience in the healthcare industry, specifically in an outpatient physician's office or in a clinic management position is required.

Functions as the primary contact at the site level for program management.

A relevant combination of education and experience may be considered in lieu of a degree.

Manages and coordinates the creation, distribution, and collection of documentation and coding improvement tools.

Immediately alerts the Manager of challenges/barriers in the practice environment impeding the successful attainment of program goals.