Project Coordinator - Employee Retention Credit (Remote)

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

*This position has a limited duration through July 2025, yet will be eligible for full company benefits and perks. Candidates may be considered for regular employment, based on availability, at the end of the assignment.*

As the world of work evolves, human capital management must keep pace. Employers have been seeking scalable, client-focused alternatives. In response, Experian has brought together the industry’s leading experts to offer the best of the best– a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation. We are keeping the focus and flexibility employers value in boutique providers and adding the resources and security of Experian.

We would love you to join us at Experian in helping us to shape the future of employer services for Human Resources compliance and outsourcing. We are seeking a Staff Associate to work on tax incentive projects. You’ll help shape a new business at Experian and help to drive market penetration of new and existing product lines in this space.

We seek a candidate eager to join a start-up atmosphere, someone who is able to adapt readily, instill confidence in internal and external partners and drive results. Comfort with ambiguity and a high aptitude for adaptability are necessary.

As the ideal candidate, you’ll need to be able to quickly prioritize opportunities and have a strong drive for accomplishment. You must be comfortable with shifting priorities and be a world class problem solver, working across functional units to ensure success. Strong written and verbal communication skills, and ability to convey ideas and information through slides, as well as verbal and written materials is required. You must also demonstrate an ability to manage a variety of tasks within a fast-paced, collaborative environment, and be solution-oriented while keeping tasks prioritized. The ability to raise issues before they turn into problems is critical. Strong organization, time management, problem solving, and communication skills are essential. Communication skills are imperative to the success of this role. The ideal candidate also brings creative and strategic solutions to the table to help solve complex problems and is someone who acts as a change agent to evolve processes and challenge current thinking.

A successful candidate is

• Collaborative – strong partnering skills including with fellow team members, peers and key stake holders; able to build relationships & connect ideas across internal and external opportunities
• Determined and Disciplined – achievement oriented; optimistic about what can be; persistent, resilient to setbacks, seeks high levels of activity, fast-paced environment; demonstrates a fierce commitment to challenging status quo, a strong bias for action
• Creative and Curious – willing to take risks, challenge traditional approaches, inquisitive with a penchant for seeking new opportunities

What You’ll Be Doing

• Using excellent organizational and time management skills to solve problems and serve clients
• Interviewing clients and conducting research and analysis to assist the team in determining client eligibility for relevant tax credits
• Acting as a liaison with government agencies to follow up on status of previously claimed tax credits
• Conducting research and analysis critical to project success
• Acting as a liaison between our clients and appropriate government agencies
• Quickly grasping new technologies and learning a new business
• Managing a robust portfolio of tax incentive projects consisting of multiple internal and external teams
• Developing familiarity with tax concepts
• Identifying and managing risk in a thoughtful, wise, and logical manner
• Managing a portfolio of tax incentive projects
• Interviewing clients to obtain necessary project information
• Providing top-notch customer service to our clients

Qualifications

What your background looks like

• Must be able to handle multiple tasks, take initiative and prioritize multiple work items.
• Commitment to accurate recordkeeping and reporting
• Knowledge of human capital management systems and/or HR/Payroll/Tax related product offerings a plus
• Proven record of meeting tight deadlines while providing excellent customer service
• Must remain flexible and be comfortable with ambiguity within a very demanding, constantly changing environment.
• Highly developed oral and written communication skills
• Experience managing transformative initiatives

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

Please contact us at [email protected] to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers - Creating a better tomorrow together

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