Remote Experience Lead Jobs

Overview

Do you crave innovation and want to work for a company that is the BEST at what they do in the industry? Does the opportunity to work remote and maintaining a work life balance appeal to you? Then we have the perfect job for you! We are seeking Experience Leads (Senior UX Designers) who push the envelope and strive to create the best product possible.

This is where the excitement begins!

Responsibilities

State Farm's Digital Experience team is seeking an Experience Lead to join us in a Design Thinking Experience Facilitator capacity.

As a seasoned UX champion and Design Thinking Experience Facilitator at State Farm, you will lead cross functional, high priority strategic efforts with product leadership and their teams. You are an exceptional communicator demonstrating strong people leadership skills and user experience sensibilities. Inspire teams through discovery, empathy, design, and delivery of innovative solutions for complex problems in order to achieve user-centered outcomes. You have a rich understanding of qualitative research methodologies and have the ability to interpret quantitative data with qualitative data to elegantly balance desirability, viability and feasibility. You champion advocacy for human centered design, and coach & develop others through discovery and delivery of solutions utilizing design thinking process and techniques.

In this role you will:

• Exercise a range of methodologies including design research, service blueprinting, collaborative work session design and facilitation, ideation, rapid prototyping, and frameworking to strategically define ideal experiences
• Identify major detailed project tasks, resources, and coordinate the efforts of internal and external parties necessary to see successful project completion including external vendors.
• Create and facilitate design-led workshops to engage and build alignment across different partners and teams
• Possess advance visual, written, and verbal storytelling to share discoveries, gather and integrate feedback, influence, and create energy for an idea or initiative
• Support product teams to achieve clear problem statement definition, define big ideas and capabilities, and pressure-test ideas through design research, test and learn methodologies, and value assessment.
• Be an expert on the subject matter of all things Design Thinking.
• Leverage your strategic thinking skills to seamlessly handle ambiguity with a calm, clear demeanor and successfully lead cross functional teams to clarity, including senior business leadership
• Demonstrate an advanced ability to generate clear and pragmatic directions to the most complex business problems.
• Autonomously exercise strong critical thinking and sound judgment while independently making decisions within their own projects and providing consultation and oversight to those executing other projects in doing so, the Design Thinking Facilitator must:

Qualifications

Competitive candidates must have the following skills/experience:

• 5+ years of applicable work experience in a UX or digital product design team
• Established track record in planning, facilitating, and executing various types of design thinking based workshops with a high success ratio
• Experience leading large enterprise-wide customer experience journeys in an agile environment.
• 2+ years of running and leading Design Thinking efforts
• A portfolio will be required for candidates who advance to the interview phase.
• Bachelor's degree or equivalent work experience

Join State Farm!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our

HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.

REMOTE: Qualified candidates (outside of hub locations listed below) may be considered for 100% remote work arrangements based on where a candidate currently resides or is currently located.

HUB LOCATIONS: Bloomington, IL, Tempe, AZ, Richardson, TX and Dunwoody, GA

SPONSORSHIP: Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.

For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Competitive Benefits including:

• Life Insurance
• Dental/Vision plans
• Health Initiatives
• Paid Time Off
• For more details visit our
• Annual Merit Increases
• 401k Plan
• Tuition Reimbursement
• Health Insurance