Program Support Associate Jobs

Who we are:

K Health is a venture-backed, fast-growing start-up with a mission to use the power of shared knowledge to get everyone access to higher quality, more affordable health care. We’re looking for mission-driven individuals to join our growing team and help us eliminate healthcare inequalities and build a better, healthier future for us all.

Named as one of FastCompany's Most Innovative Health Companies of 2022 and to the 2021 CNBC Disruptor 50 list, K Health is using Artificial Intelligence (AI) to build the smartest digital healthcare platform in existence. Our data-driven app brings together the knowledge of thousands of doctors and the anonymous medical records of millions of people to help diagnose and treat what’s wrong. We offer a free symptom checker and 24/7 access to doctors to ask questions, refill prescriptions, get care for your kids, and more. Right from your phone—no insurance needed.

Since we were founded in 2016, K Health has raised over $270M in VC funding and our Series E funding round brought us to Unicorn status. Our current partners include the Mayo Clinic Platform, Anthem, and Maccabi Health Services.

About the role:

As a Program Support Associate, you will provide vital administrative support focusing on three key areas: Advanced Practice Provider (APP) Program, Collaborating Physician Program, and Quality Assurance.

You will ensure the efficient operation of these programs and assist with document management, project support, talent acquisition, operational tasks, compliance, and quality assurance. This will be mostly be a remote position working EST with some travel required to New York.

What you'll be doing:

• Assist with document updates, drafting, and filing for APP-related materials.
• Prepare meeting minutes, agendas, and related documents.
• Help with day-to-day operational support for the APP Program.
• Coordinate APP interviews and provide preliminary checks on licensing status.
• Assist with collaborating physician orientation and case reviews.
• Maintain compliance, track deliverables, and perform audits.
• Support quality improvement projects and data collection.
• Support APP projects and prepare necessary documents and data.
• Coordinate stakeholder meetings and prepare reports.

What we're looking for:

• Training in improvement science methodologies.
• Capability to work independently and within a team.
• Proficiency in Google Suite and project management.
• Agility and adaptability to handle shifting priorities while having strong attention to detail and effective communication skills.
• Collaboration skills to work across teams and with stakeholders.
• Ability to handle confidential information and adhere to policies.
• Proficiency in data dashboard tools (e.g., Looker, Tableau).
• Medical Assistant or LPN educational background (or relevant experience).
• Experience with Salesforce Health Cloud
• Familiarity with multi-state medical practice administration.
• Organizational skills to meet deadlines on multiple projects.

Benefits & Perks:

• Monthly social committees for company events
• Paid parental leave
• 10+ Holidays plus 10 additional 3-day weekends per year
• Stock options for every full-time employee
• Competitive health, dental, and vision insurance options
• 20 paid vacation days & 5 sick days per year
• 401k benefit

Compensation:

$65,000—$75,000 USD

K Health offers competitive compensation packages along with stock options based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

K Health is proud to be an Equal Opportunity Employer and considers applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws.

Privacy Disclosure for Job Applicants Residing in California: As aligned with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we bring the following information to your attention regarding the personal data we collect and handle about you: Data Categories We Accumulate: We gather and use data that you voluntarily provide to us, including your identity, contact details, educational background, career history, and all information embedded in your resume and/or application documents. Reasons for Processing Personal Data: This data is used to assess your suitability for the position(s) you're interested in and to potentially reach out to you regarding employment opportunities. Third Parties We Might Share Personal Data With: Your personal data might be shared with our service providers (e.g. our applicant tracking system, Greenhouse), affiliated entities, and other third parties as required for our recruitment and credentials verification process. Retention of Personal Data: Any information you submit into our applicant tracking system will be retained indefinitely.

California residents, under California law, possess certain rights including the right to request access to, deletion of, or to opt out from the sale of your personal data, provided that our company engages in selling your data. To learn more or to exercise these rights, please refer to our Privacy Policy or get in touch with us at [email protected]. By submitting your job application, you confirm that you've comprehended the terms of this disclosure.