Labs - Program Support Specialist

Specialty/Competency: Business Analysis

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team are the general managers of commercial and internal products. They sit at the intersection of the business, user experience, and the technology that solve our customer and end-user problems. They design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Product Management’s involvement lasts throughout all stages of a product’s lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, Go To Market planning, sales, and other key business support activities.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Responsibilities

PwC Professional skills and responsibilities for this management level include but are not limited to

At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

• Flex approach to meet the changing needs of teams and clients.
• Conduct self in a professional manner and take responsibility for work and commitments.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Anticipate the needs of others and take appropriate action.
• Take action to stay current with new and evolving technology.
• Learn about business needs are changing and consider the impact on services provided.
• Handle, manipulate and analyse data and information responsibly.
• Uphold the firm's code of ethics and business conduct.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Embrace different points of view and welcome opposing and conflicting ideas.

Basic Qualifications

Job Requirements and Preferences:

Minimum Degree Required

High School Diploma

Minimum Years Of Experience

1 year(s)

Preferred Qualifications

Preferred Knowledge/Skills:

Demonstrates Some Abilities And/or a Proven Record Of Success With Identifying And Addressing Client And Business Needs In The Following Areas

• Managing risks, issues, and dependency management across the program lifecycle; and,
• Focusing on quality and delivery, not solely process and updates.
• Planning, organizing, allocating resources, budgeting, tracking, and executing the project/program plan;
• Supporting Product Managers, Product Owners and Business Stakeholders to enable successful delivery of product to the practice;
• Overseeing administrative tasks, including coordinating meetings, compiling status reports, building reports and dashboards, updating program documentation, taking notes, and onboarding/offboarding resources;

Demonstrates some abilities and/or a proven record of success as a team member in the following areas:

• Leveraging technical acumen to support various technical projects; ability to think broadly and ask questions about data, facts and other information that may not be familiar;
• Demonstrating ability to actively listen and ask appropriate questions.
• Demonstrating clear written, verbal communication and presentation skills;
• Demonstrating meticulous organizational skills to be able to input ideas and opportunities into established standardized reporting and processes; and,

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechadministrative