Program Director- Youth Services

Location: Tampa, FL

Characteristics of Position:

The Program Director- Youth Services is a professional position providing leadership, direction, supervision, and management services for youth assigned the organization's addiction receiving, residential services and/or child welfare (foster care) programs. Accountabilities include coordination of services, contracts, budgets and other administrative services.

Pre-requisite Requirements:

• Valid FL Driver License
• Master's degree in human services. business administration or related field.
• Two (2) years leadership experience in a youth residential setting.

Preferred Attributes:

• Leadership experience in a program licensed by the Department of Children (DCF) or Department of Juvenile Justice (DJJ).
• Active Florida license as LMHC, LCSW, or LMFT; or current Certification Addiction Professional (CAP)
• Prior experience working with youth in a child welfare setting.

Supervision: This position reports to the Chief Operating Officer. Supervision is provided to program managers, clinical and nursing staff.

Core Responsibilities/Essential Functions:

• Develops a program culture consistent with mission and values of organization.
• Performs performance management tasks including supervision, evaluations and discipline of staff assigned to program/unit.
• Works with employees to set and communicate performance standards that are specific and measurable.
• Ensures compliance with applicable federal, state, or local laws, as well as rules, regulations and requirements of licensing sources, contract funding sources and/or accrediting sources.
• Responsible for quality assurance measures and outcomes relevant to the unit's service delivery, including clinical care and related documentation.
• Develops and ensures implementation of policies and procedures to ensure efficient program operation.
• Provides supervision, direction and instruction to program/unit supervisor and/or other support personnel assigned to the program.
• Engages and supports employees in their efforts to achieve job goals (e.g., by providing resources, and removing obstacles).
• Participates in regular quality and process improvement meetings with other directors, administrators and senior leadership; participates on external committees, as required.
• Routinely coordinates with community partners and stakeholders for effective service delivery and reporting activities.
• Ensures contractual performance outcomes are satisfied for assigned programs.
• Participates in recruitment and selection of employees assigned to program/unit.
• May participates in train-the-trainer classes to obtain certifications necessary for required staff development activities.
• Implements or supports various change management activities (e.g., communications, education, team development, coaching) consistent with business' mission.
• Prepares internal reports related to service delivery, budgeting, health/safety, on-the-job-injuries and other reportable incidents.
• Performs related work as required/assigned.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to make critical decisions in high stress situations
• Ability to prepare reports and maintain records; interpret regulations; and evaluate compliance with prevention/treatment service provider contracts.

Physical Requirements:

• Physically able to participate in crisis intervention curriculum and CPR/First Aid training and able to apply same to work setting.
• Prolonged periods of sitting
• Must be able to lift up to 50 pounds
• Must pass a background investigation and pre-employment drug test.

Travel:

• Frequent travel required between ACTS and community partner locations. Minimal overnight travel to attend management team meetings, conferences, and/or training.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.